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Get FREE mobile broadband when you sign up to BT Business Total Broadband Option 2 or 3. You'll have access to the internet wherever there's mobile or Wi-Fi coverage. Get connected now.
Increase your sales!
Five chapters of the FT Guide to Business Start Up are dedicated to helping you sell your product - vital to your business success. To order your copy now click here
Search Engine Marketing
Guava specialises in search engine marketing: optimisation and pay-per-click, social media, link building and web development for UK businesses.
CRM solutions from Sage
Sage offers several CRM software solutions and their online guide will help you find the the right one for you.
The basics of Customer Relationship Management (CRM)
A no-nonsense introduction to the basics of Customer Relationship Management (CRM) and how to use it.
Subscribe to Increase CRM
Increase CRM is a subscription-based service that you can use to manage and monitor your sales force, call centre, marketing team and customer services.
Get Microsoft Dynamics CRM
This service by Microsoft gives an overview of Microsoft Dynamics CRM as well as the chance to put you in touch with one of their experts.
Find a CRM service
b2bCRM offers web-based CRM systems that are easy to start-up and to use. Data fields, overviews and reports are easily customised - with no need for consultants.
Free guide to customer loyalty
Download a guide to learn about the key factors in building and sustaining an improved customer loyalty strategy.
Improving your relationship with customers
This section of the Business Link government site offers advice on how to develop a successful business-customer relationship.
Other Sales & Marketing Resources
Flexible working: the leaders' view
At the 2008 Work Wise UK Summit, BT Business asked a number of leaders for their views on flexible working.
The challenges of growth for small business
New business must be won by creating a good first impression with customers and procurement managers...
Creating a successful business plan
Setting out a plan for your business can seem like a daunting task, especially before you've even got it off the ground.
Top tips for startups
Every successful business has a few things they wish they'd known before they started...
How to be a start-up success
Marc Barber 07/08/2008
There are three common elements to a start-up successfully negotiating those tricky first few years: an honest appraisal of ability, market research, and finance. Have your say »
Burning the candle at both ends
Penny Proffit 30/06/2008
The romantics among you may think that running your own business might be relaxing. Have your say »
Quality content is the foundation of Search Engine Marketing
Guest Blogger 21/07/2008
Search Engine Marketing (SEM) is in essence the theory and practice of getting a website onto the first page of 'natural' (sometimes called 'organic') search results on the important search engines for important keywords. Have your say »
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