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The death of the salesman

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Customers appreciate honesty. If you have confidence in the value of your service, in terms of its quality, then they will understand that prices will rise given what is happening with the economy.

So something like: 'In order to continue providing a top quality service...'

Alternatively, rather than send a letter, which kind of creates the impression of being apologetic, put your prices up and then if anyone phones to question the rise you can talk them through the change personally.

Check out this article on Smallbiz on setting the right price.

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News

Government urged to cut fuel prices

The pressure is growing on the government to act as rising fuel costs harm the effectiveness of UK businesses.

Trade union calls for rise in minimum wage

New research shows that the national minimum wage should be raised, according to the Trades Union Congress (TUC).

Female workers need supportive legislation, entrepreneur claims

Despite the work of campaigners and legislators there remains a 'massive, massive under-representation of women in senior positions', an online resource for female entrepreneurs says.

CBI: Innovation can help businesses survive crunch

Innovation is essential for service sector small businesses to survive in times of economic delivery, according to the Confederation of British Industry (CBI).

Fuel costs hitting SMEs

Small businesses are hiking their prices to cope with the rising cost of fuel.

Sick note culture in the office

Businesses in the south of England are counting the cost of staff absence as 45 per cent of companies responding to a survey admit absence rates are up on last year.

Business growth scheme important for economy, FSB says

Maintaining a scheme which rewards local councils for successfully fostering fledgling entrepreneurs is important for the British economy, according to the Federation of Small Businesses (FSB).

BCC: Science and maths essential

Britain's economy will suffer if more students do not opt to study subjects such as science, technology, engineering and maths, the British Chambers of Commerce (BCC) says.

Work experience can help small businesses, experts claim

Taking on students for work experience placement years can bring benefits to small businesses, executives say.

Credit crunch hits financial services, survey shows

The financial services industry has seen the largest fall in business for 17 years, a new report shows.

Market research beneficial, says consultant

Asking customers what they want from a business can be 'very beneficial' for entrepreneurs who would like to improve their firm's performance, a consultant claims.

Guides & Tips

Office space dilemmas

Moving offices will test your financial skills and your ability to forecast how the company is set to grow.

Technology and small business

A mobile phone or laptop can greatly enhance your efficiency in processing information and dealing with customers/clients.

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Business angels are those lucky types with enough cash to consider investing in early-stage businesses. SmallBusiness.co.uk speaks to owner-managers who never would have got their business off the ground without angel finance

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