Business management

Nadine Hill on founding and growing a virtual office assistant business

Nadine Hill founded her virtual office assistant business Dream PA five years ago and has benefited from the fast growth of the sector.

Finding and selling to customers

Ten tips on retaining customers and keep them coming back

Keeping customers coming back for more isn't always easy. Here are ten top tips on how to retain a loyal consumer base.

Small Business Insurance

Covering your Business Insurance essentials

Accidents can have damaging consequences for all parties involved. Here, Chris Slater, head of insurance at online comparator SimplyBusiness.co.uk, provides a guide to business insurance cover.

Small Business Insurance

How to claim on your public liability insurance

Claims made against SMEs can be particularly damaging. Here SmalllBusiness.co.uk and Chris Slater, head of insurance at online business insurance comparator SimplyBusiness.co.uk, offer some top tips to ensure you have adequate public liability insurance.

Employing & managing staff

Maximise staff potential through engagement and empowerment

Remove the outer layer of fluff from theories on staff engagement and you're left with a way to better manage your employees and improve operational efficiency.

Employing & managing staff

Fit notes are set to replace sick notes at work

Fit notes are set to replace sick notes. Neeta Laing, head of employment law at Lewis Hymanson Small, explains how the system will work.

News

Banking relationship breakdown

A large proportion of businesses do not know why they are turned down for bank funding.

Employing & managing staff

Clock on to short-time working

If waiting to reduce staff overheads is something you can no longer afford to delay, short-time working could be a way to save money without letting employees go.

Business Ideas & Planning

Offsetting losses against tax when starting a business

I'm starting a business, can I offset my losses against tax?

News

Gender barrier in business closes

Fewer female entrepreneurs say they are affected by gender barriers, according to a poll from Business Link in London.

Marketing

Achieving success from rebranding – Chocolate and minicabs

As unlikely as it may seem, Hotel Chocolat's co-founder Angus Thirlwell and John Griffin, the doyen of London minicab firm Addison Lee, have a great deal in common - they both achieved success from rebranding.

Business Ideas & Planning

Forming a company

Overview and checklist on the process of a forming a company. Read our easy-to-follow guide on how to set up your company and stay on the right side of HMRC.