About

Ben Lobel was the editor of SmallBusiness.co.uk from 2010 to 2018. He specialises in writing for start-up and scale-up companies in the areas of finance, marketing and HR.

Business management

Start-ups that are transforming traditional business

Here are three of the most original UK start-ups, which have used technology and exceptional consumer know-how to transform a conventional service into something quite genius.

News

More Britons shopping with independent retailers

One in five Brits shop with independent retailers more than they did one year ago, rising to almost one in three for the 18 to 24-year-old age group, finds research.

Finding and selling to customers

Put your worries to bed: how technology can help sales professionals sleep easier

Paul Black drills down into the biggest concerns of sales reps and discusses how the right technology can ease the pressure. 

News

Businesses continue to turn their back on banks

London’s small businesses are abandoning traditional bank funding and embracing alternative finance, research finds.

News

Employees satisfied in roles, with Norwich and Liverpool workers the happiest

Some 71 per cent of UK employees feel satisfied in their current job, according to a study. 

News

Poor planning could cost UK companies dearly this year

Ineffective planning could mean Britain's small businesses will lose out on £25 billion in extra revenue in 2016, research finds.

News

Consumers turn to social media to voice complaints

An increasing number of consumers are turning to social media first to voice complaints, have complicated situations resolved, and even in the case of a crisis, according to a study.

News

Retailers criticised for failing to satisfy consumer demands at Christmas

A slump in festive shoppers hitting the high street shows that retailers must develop an omni-channel sales strategy and not rely on slashing prices, an e-commerce specialist warns.

News

2016 all change for small companies

Next year must see local businesses and communities embrace change, says the Federation of Small Businesses.

Business Ideas & Planning

Everything you need to know about forming a limited company

Chris Weston provides a comprehensive guide to becoming a limited company.

Advice

Preparing your business for flooding

Storms have ravaged the UK over the past few weeks. Here, we take a look at the measures you need to take if your business becomes affected.

Finding and selling to customers

Need to create a loyalty programme? Here are some tips

Loyalty programmes allow you to build a community and achieve customer satisfaction.