About

Ben Lobel was the editor of SmallBusiness.co.uk from 2010 to 2018. He specialises in writing for start-up and scale-up companies in the areas of finance, marketing and HR.

Finding and selling to customers

Need to create a loyalty programme? Here are some tips

Loyalty programmes allow you to build a community and achieve customer satisfaction.

Business Technology

The benefits of using robotic mechanical handling in the workplace

While fully sentient AI androids are still a way off, robots are already being employed around the world for a huge range of industry applications.

Business Technology

Five things for small business owners to know about the 5G network

Do you rely on 4G for your business communications? Well get ready for the next level of convenience: 5G is on its way. Here's what this technology could mean for your small business.

Office & home working

How to harness the benefits of remote workers

How the nature of technology is changing the nature of the modern workplace at an unprecedented rate.

News

Listening skills hailed as most important sales trait

Business decision makers think listening skills are essential for a good salesperson but do not rate asking questions as a very important trait, research finds.

News

Half of small business leaders have worked on Christmas Day

Company owners are used to missing out on festive moments, research finds.

Business Loans

Loan intermediaries markets growth: What you need to know

Looking at why banks need to receive funding with a higher liquidity risk than they would find in bank deposits.

News

SME growth mindset still strong but could be on the wane

Britain's SMEs are confident of ending the year in a growth phase, although certainty is beginning to wane from the peak recorded in Q2 this year, research suggests.

News

Late payment terms remain miserable for small businesses

More than one in ten small businesses are being forced to wait over 90 days to get paid by their suppliers, research finds.

Advice

How to make company meetings worth your time

Here's how to make sure your company meetings are worth your time.

News

Consumers seek products and services of smaller businesses

Recent data has shown a meteoric rise in consumers turning to independent, local shops and tradesmen over recent years.

Employing & managing staff

Intergenerational conflict marring workplace relations

Younger and older employees are clashing at work, according to research.