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Ben Lobel

Ben Lobel

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Ben Lobel was the editor of SmallBusiness.co.uk from 2010 to 2018. He specialises in writing for start-up and scale-up companies in the areas of finance, marketing and HR.

Accounting

Late payment penalties for companies not adhering to 30 day payment terms

Reader Question: I am having trouble with companies not adhering to the 30-day payment terms. Some are not paying after three months even with constant phone calls. Is there anything I can do to make sure they pay on time? For example, penalties for late payment.

Marketing

Generation Z marketing: The rules for reaching digital natives

Here, we look at some basic rules that businesses should follow when interacting with today’s young people.

Business management

How one e-cigarette company overcame the challenges of the high street

In this piece, we investigate how James Dunworth and E-cigarette Direct took on the high street and won – and how other retailers can follow his example.

Business Technology

Why your business needs chatbots to improve customer experience

How can a chatbot improve your customers’ experience? And, if you are going to make an investment, what steps should you take to ensure implementation runs smoothly? Here, Chris Crombie finds out.

Business Technology

How low code development tools can help small businesses launch their apps

Small businesses owned by millennials are leading the way in providing mobile apps, so how can older business owners catch up? Here, we find out.

Business management

How to make prioritising a priority in your business

In this piece, Gabriele Ottino gives his top tips on how to ensure you prioritise effectively and make the most of your valuable time.

Blog

The flip-flopping sentiment on Brexit: Where do small businesses stand now?

The EU referendum result sparked anguish at the time among small company owners, but with the UK's exit less than a year away, are they starting to come around to Brexit?

Legal advice

The ‘holistic approach’ to professional advice: Why small businesses need it

In this piece, Richard Oury argues for the importance of SME clients demanding that their professional advisers take a more holistic view of their business challenges.

Business Ideas & Planning

Pre-revenue business profile: BIZL

In a new series looking at businesses with minimal sales histories, we speak to Josh Greenway of BIZL about the birth and development of his business finance comparison site. 

Employing & managing staff

Why it’s time to look past the university degree when hiring

It’s time businesses became more open minded and stopped snubbing people based on their higher education status, argues Samuel Leach.

Finding and selling to customers

Client retention: Top tips for keeping your customers

Client retention is key to your continued business growth and development, Natalie Lovett argues. Here are some top ways to ensure you keep your clients.

Business Technology

What difference is managed IT services making for UK businesses?

Following National MSP Day 2018, we look at the MSP takeup by small businesses and what the MSP space needs to do to keep up with business demands.