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Ben Lobel

Ben Lobel

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Ben Lobel was the editor of SmallBusiness.co.uk from 2010 to 2018. He specialises in writing for start-up and scale-up companies in the areas of finance, marketing and HR.

Legal advice

Pre-action Protocol: What small businesses need to know

Here, Peter Gardner of Spratt Endicott Solicitors discusses Pre-Action Protocol, or PAP, which sets out specific rules that should be followed if you intend to take customers to court for an unpaid debt.

Legal advice

A guide to employee share schemes for small businesses

Here, Alex Boothman of MyLegalAdviser looks at how you can offer your employees an opportunity they can’t get at a big corporate.

Finding and selling to customers

Live agent provision: How effective is it for customer service?

Here, Chris Robinson, CEO at Yonder Digital Group, explores why small businesses aren't maximising live support to help their customers .

Business management

Lessons learnt from the Ryanair flights crisis

Here, Jennifer Janson looks at the recent Ryanair flight cancellation episode, and discusses what small businesses can learn from the crisis.

Startup Funding and Grants

Top tips on how to boost your finances

Here's how we can all make an effort to boost our finances.

Employing & managing staff

Four ways to keep teamwork alive as you scale up

In this piece, Nigel Davies, founder of Claromentis, discusses how businesses can ensure teamwork and collaboration don’t suffer as they scale up.

Office & home working

How a workspace can help to address the illness at work sinkhole

As the government announce a new initiative designed to promote a healthier workforce, Richard Morris, UK CEO at Regus, discusses how the right workplace setup is key for wellbeing.

Employing & managing staff

Dealing with conflict: Advice from a workplace mediator

In this piece, Anna Shields, co-founder and director of Consensio, discusses how people can best manage potential conflict situations.

Marketing

Five reasons why PR is an essential growth tool for a small business

PR can be the most effective and cheapest method in improving your brand’s exposure. Here, we look into this marketing approach.

Office & home working

Can you have a Silicon Valley office on an SME budget?

Here, Joff Sharpe of flexible workspace brand Storey reveals how smaller companies can take inspiration from the giants when it comes to their office environment.

Employing & managing staff

Why businesses should consider refresher training

Here's why every member of staff, no matter what role they have, can benefit from some effective refresher training.

Business Technology

Are outsourced transcription services the right answer for your business?

Opting for outsourced transcription services could bring you a wide range of perks, as we discover in this piece.