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Owen Gough, SmallBusiness UK

Owen Gough

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Owen was a reporter for Bonhill Group plc writing across the Smallbusiness.co.uk and Growthbusiness.co.uk titles before moving on to be a Digital Technology reporter for the Express.co.uk.

Marketing

The three things that will make you successful in marketing

Here, Chandar Pattabhiram – chief marketing officer of Coupa, outlines his views on what makes a good marketer – qualities that he believes are very different now than they were ten years ago

Business management

The power of start-ups in driving digital innovation

Here, 'Justin Cross, head of BLINK at MediaCom, discusses how digital innovation can boost a start-up to success.

Business management

GDPR: Some practical tips to ensure you are compliant

With the GDPR deadline looming ever closer, businesses need to ensure they are fully compliant before the 25 May. Here Colette Reid, group services manager at creative consultants LEWIS, gives some helpful tips on how to get compliant.

News

SMEs don’t trust small business commissioner to strengthen business

Eighty-four per cent of SMEs do not anticipate that the introduction of the small business commissioner will have any positive impact on their business.

Business management

Omnichannel thinking is jeopardising retail success

Craig Summers, managing director UK, Manhattan Associates, asks why so many retailers are failing to focus on delivering a single, perfect, omnichannel customer experience?

Business management

Controlling the cloud: How SMEs can get a handle on costs

Alex Dalglish, head of technical services at global IT services company COMPAREX, talks about steps SMEs can take to ensure they are making the most efficient and cost-effective IT decisions.

Business Technology

Questions to ask before investing in business management software

Mike Cockfield, managing director at Khaos Control Solutions has put together a list of the fundamental questions that will help you avoid wasting money on software that’s not suitable for your business.

Business Technology

Artificial intelligence for the small business: Three things SMEs need to know

Here, Francois Cadillon, vice president UK & Ireland at MicroStrategy talks on how businesses should be embracing AI and machine learning, rather than fearing it.

Finding and selling to customers

Six tips to master e-commerce customer support

Here, we take a look at how how e-commerce businesses can improve their customer support through utilising omni-channel support, embracing social media and mobile messaging, providing self-service and the use of video.

News

Scotland lags behind rest of the UK for new business creation

More help for businesses needed from both central and devolved government needed for entrepreneurs in Scotland.

Business management

How 1 per cent performance improvements can lead to gold

Here, Michael Haddon, CEO of Kradle Software looks at what SMEs can learn from Sir David Brailsford and the British Cycling Team’s theory of marginal gains and performance improvements.

Marketing

How influencer marketing is following in the footsteps of digital music

Here, Adam ‘Sven’ Williams, chief revenue officer of Takumi, explores the similarities that influencer marketing has with the digital music industry.