About

Owen was a reporter for Bonhill Group plc writing across the Smallbusiness.co.uk and Growthbusiness.co.uk titles before moving on to be a Digital Technology reporter for the Express.co.uk.

Business management

Controlling the cloud: How SMEs can get a handle on costs

Alex Dalglish, head of technical services at global IT services company COMPAREX, talks about steps SMEs can take to ensure they are making the most efficient and cost-effective IT decisions.

Business Technology

Questions to ask before investing in business management software

Mike Cockfield, managing director at Khaos Control Solutions has put together a list of the fundamental questions that will help you avoid wasting money on software that’s not suitable for your business.

Business Technology

Artificial intelligence for the small business: Three things SMEs need to know

Here, Francois Cadillon, vice president UK & Ireland at MicroStrategy talks on how businesses should be embracing AI and machine learning, rather than fearing it.

Finding and selling to customers

Six tips to master e-commerce customer support

Here, we take a look at how how e-commerce businesses can improve their customer support through utilising omni-channel support, embracing social media and mobile messaging, providing self-service and the use of video.

News

Scotland lags behind rest of the UK for new business creation

More help for businesses needed from both central and devolved government needed for entrepreneurs in Scotland.

Business management

How 1 per cent performance improvements can lead to gold

Here, Michael Haddon, CEO of Kradle Software looks at what SMEs can learn from Sir David Brailsford and the British Cycling Team’s theory of marginal gains and performance improvements.

Marketing

How influencer marketing is following in the footsteps of digital music

Here, Adam ‘Sven’ Williams, chief revenue officer of Takumi, explores the similarities that influencer marketing has with the digital music industry.

News

One in three recruiters admit to ‘stalking’ potential employees online

One in three recruiters admit to ‘stalking’ potential employees online, and UK professionals reveal that they expect to be ‘Googled’ by employers.

News

A quarter of IT decision makers unsure of their compliance needs

Research reveals 33 per cent of IT decision makers believe managing compliance is responsibility of C-level.

News

Majority of Brits don’t want a job that involves travelling

Business management

The challenges of running a business with family members

Here, 'Rajal Patni, CFO and co-founder of WeMa Life, explores the concept of running a business with a family member, and all the challenges that brings.

Business Technology

Does your business need IT refresher training?

This article explores the need for businesses to stay up to date with the latest IT technology and threats in businesses. From cyber security to meeting the latest regulations and more, this is an insightful article that discusses the advantages of refreshing your work force with up to date IT training.