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Owen Gough, SmallBusiness UK

Owen Gough

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Owen was a reporter for Bonhill Group plc writing across the Smallbusiness.co.uk and Growthbusiness.co.uk titles before moving on to be a Digital Technology reporter for the Express.co.uk.

Finding and selling to customers

The modern customer journey

Manhattan Associates managing director, Craig Summers, discusses the importance of creating an engaging customer experience from web store to shop.

Business Technology

Driving efficiencies in the data ecosystem

Vince Padua, vice president of platform innovation and design, Axway, explains the importance of taking a tactical route to creating the complete data ecosystem.

News

The engagement struggle: Sales teams battle to connect to an audience

B2B sales teams spending too long researching prospects while B2B marketers struggling to understand target audience, according to new study by Dun & Bradstreet.

Finding and selling to customers

Brands risk losing two thirds of customer base if they don’t adapt for customer loyalty

Brands that offer personalised experiences foster stronger customer loyalty, according to new research from Adobe and Goldsmiths.

News

Seven ways you can empower your employees and improve morale

Morale at work is the key to doing a good job, but 49 per cent of people don't think their employer offers them enough learning and development opportunities.

Business Technology

Five signs you need to go ‘industrial’ with your printer

Here, Peter Laplanche, managing director of Datatrade, explains why businesses might need to scale up in their printing.

News

Less than one in ten UK SME bosses understand new GDPR rules

Nearly half of at small and medium sized business owners have not heard of the EU General Data Protection Regulation.

News

How long would you stay at a company without a promotion?

One third of Brits would stay in a company for more than five years without a promotion, according to new research.

News

SME expenditure totals an average £1 million a year

UK small businesses spend on average £1 million a year on business expenditure, according to new research.

Business Technology

Smaller businesses lead the AI revolution

Small UK businesses are leading the way in the oncoming AI revolution according to new research from Adecco UK&I.

News

Majority of public sector contractors pass IR35 assessment

New reports find 89 per cent of public sector contractors have 'passed' rigorous IR35 assessments, since April, the month of IR35 reform.

News

Private sector economy shows further steady growth in August

England sees ongoing moderate business activity growth in 2017, outstripping Scotland and Wales' expansion rates.