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Owen Gough, SmallBusiness UK

Owen Gough

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Owen was a reporter for Bonhill Group plc writing across the Smallbusiness.co.uk and Growthbusiness.co.uk titles before moving on to be a Digital Technology reporter for the Express.co.uk.

Advice

Lessons learned from the Uber CEO crisis

Here, Jennifer Janson is author of The Reputation Playbook and chairman of Six Degrees, tells us what lessons can be learned from the Uber CEO crisis.

Finding and selling to customers

Customer service: Why doing it right is vital to business success

Here, Jon Lucas, co-founder and director of Hyve Managed Hosting, gives us his tips on how to improve your customer service.

Employing & managing staff

Employee health costs businesses one month a year in lost productivity

New research reveals the impact of employee ill health on business, with many businesses losing up to one month a year in lost productivity.

News

One in three now comfortable talking about mental health at work

Claims for mental health treatment through work is up 53 per cent over 10 years, with stress and anxiety diagnoses doubled since last year.

News

The Coffice economy is booming and four out of five Brits are part of it

The size of the coffice economy (that’s coffee shop-office) is extensive, a survey suggests that four out of five Brits have worked from a coffee shop and 13 per cent of us do so every day.

News

Self-employed would value receiving sick pay above other benefits

New research reveals that UK freelancers and micro-business owners say that sick pay is the most valuable statutory pay benefit they could receive.

Business Technology

Technology trends to help you with e-commerce sales

Here, we take a look at what technology trends will impact on ecommerce sales and how you can take advantage.

Office & home working

Five ways to make your business more sustainable

Here, we look at five ways that you can make your business more energy efficient and sustainable.

Legal advice

What is the SFO process and how can you defend accusations

Here, Aziz Rahman, Senior Partner at Rahman Ravelli provides a step by step guide helping to inform small businesses on what the SFO processes are and how they can defend themselves from serious accusations.

Business Technology

How to rescue a failed software project

Here, Nick Thompson, managing director of DCSL Software, guides you through how to rescue a failed software project, and what lessons it can teach you.

News

Robots must understand human behaviour to reduce mistakes

Robots need to understand human behaviour to reduce mistakes in the workplace, before they can be fully integrated, study says.

Advice

Start-ups shrug off uncertainty to forecast strong growth

Research finds almost 90 per cent of start-ups are expecting sales growth next year – a quarter anticipate an increase in sales of more than 25 per cent.