About

Owen was a reporter for Bonhill Group plc writing across the Smallbusiness.co.uk and Growthbusiness.co.uk titles before moving on to be a Digital Technology reporter for the Express.co.uk.

News

The Great Salary Swindle: Half of European employees have been paid late

Nearly half of European employees have been paid late, and 48 per cent have been paid incorrectly, according to new research.

News

Pulling a sickie is costing the UK economy £900 million

One in seven SME workers fake an illness to take three days off each year and the British economy suffers because of it.

Business management

Five complaints from your call centre team

Here, Rafael Cortes, head of marketing at Foehn, gives us his top tips to bring progress to your call centre team.

News

Brexit vote shows little effect on rate of company start-ups

New research looks at the impact of the Brexit vote on company formation and dissolution activity in the UK.

Employing & managing staff

The benefits staff really want – Top tips on retaining the staff you love

Here, we take a look at what you as a business can offer your staff to keep them engaged.

News

HMRC’s updated IR35 tool still not fit for purpose

New research suggests that HMRC's updated IR35 tool us still not suitable enough for UK contractors to use.

News

UK mortgage giants failing customers online, says research

Three of the UK’s biggest mortgage lenders have hit rock bottom when it comes to online experiences, according to new research.

News

UK consumers unsubscribe from retailer communications

New Engage Hub research reveals ‘spray and pray’ communications strategy is driving consumers into hands of competitors.

Alternative finance

Applying VAT in the world of crowdfunding

What do small businesses need to consider when looking to find investment from crowdfunding? Here, Gavin Barker of Ayming looks at the VAT implications of crowdfunding.

Marketing

All you ever wanted to know about banners

What did Moses of old, Japanese Samurai Soldiers, Roman Nobility and Trades Union Members have in common?

News

Brits preparing to spend big this summer on their big holiday

Research reveals that 26 million Brits are set to head off on a summer getaway this year, spending an average of £1,253 per person, per trip.

News

UK SMEs still rely on EU citizens to outsource work

Research shows SMEs will increase outsource workload as Brexit begins, and more than half of SMEs think Brexit will bring additional costs to hiring European contractors.