The inbound phone call: a business’ most valuable channel

Download Moneypenny’s free, newly-commissioned report to find out why calls are more important than ever and learn simple hacks to ensure you’re making the most of every single one.

Telephone calls may be on a downward trend overall, but those made to businesses are on the up. And they’re more valuable than ever. Discover why an unanswered phone is akin to tearing up money, and the steps you can take to never miss a call again.

This report:

  • Outlines how customer communication preferences have changed over the past 5 years and what this means for your business
  • Allows you to benchmark your business’ performance against that of other businesses in your industry
  • Offers handy tips and advice on ways to maximise every phone call to your business