International payment risks deter small businesses

The cost of making and receiving international payments is the main frustration of overseas trading, say 41 per cent of small business owners.

One third of the 100 companies polled cite delayed payments, the possibility of fraud and additional costs, such as landing and receiving charges, as their other main concerns.

One quarter of companies reveal that the risks associated with international payments have put them off trading with some countries.

The survey by payment services provider Earthport Direct reports that exactly half of respondents organise international payments through banking arrangements, with 25 per cent opting to pay with credit cards. Some 17 per cent use foreign exchange brokers, and 11 per cent online payment services to organise overseas transactions.

Matt O’Donnell, director of business development at Earthport, says, ‘Helping small businesses boost their exports depends on making it easier for them to do so by removing as many barriers as possible.’

Ben Lobel

Ben Lobel

Ben Lobel was the editor of SmallBusiness.co.uk from 2010 to 2018. He specialises in writing for start-up and scale-up companies in the areas of finance, marketing and HR.

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International payments