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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Carol Cork on starting private jet booking platform PrivateFly.com

Carol Cork launched online private jet booking platform PrivateFly.com with her husband in 2007 and the company now turns over £4 million.

Business management

Finding and selling to customers

The sales process of the future

Technologically enhanced, socially connected and fearsomely well informed about customers and markets, today's salespeople are a different breed from the pushy types who banged on doors and invaded shop floors. Ben Lobel looks at how the sales process is evolving.

Employing & managing staff

How to approach redundancies

SmallBusiness.co.uk looks at how to prepare for the process of letting staff go.

Employing & managing staff

Interim Management: What You Need to Know

Taking on an interim manager can be an advantageous move for SME's - their services often proving to be more than worth the cost.

Business Technology

Beyond information security

Matt Gordon Smith, director of security at Attenda, explains why information security isn't just about IT for businesses.

Legal advice

Can I replace my staff member?

I have to close my shop due to year-on-year losses. Can I make my current staff member redundant and employ my son on short-term contract on a much-reduced wage to help me close down the shop?

Business management

Toby Darbyshire on starting energy company Engensa

Toby Darbyshire started solar power company Engensa in 2009 and now employs around 100 staff.

Marketing

Optimising Twitter for business

In this age of 24/7 communication, your consumers are not only people who buy your product or services, but are vital to your online presence and valued members of your marketing team.

Business management

Toby Darbyshire on starting energy company Engensa

Toby Darbyshire started solar power company Engensa in 2009 and now employs around 100 staff.

Marketing

Optimising Twitter for business

In this age of 24/7 communication, your consumers are not only people who buy your product or services, but are vital to your online presence and valued members of your marketing team.

Marketing

The benefits of direct marketing

Writer and marketer Jenni O’Connor of Kaiku Communications asks if, in today’s economic climate, direct marketing is best.

Legal advice

Choosing a solicitor: How to avoid the pitfalls

Stephen Newman, managing partner of Baxter Caulfield Solicitors, gives advice on how small businesses should take on a solicitor.

Small Business Insurance

The importance of getting the right insurance cover for a small business

Jonathan Willett, director of Henderson Insurance Brokers Teesside, explains why the getting the right insurance cover is crucial for a small business.

Legal advice

Another company is using our brand name, what can we do?

Another company has started up using our name. We are an online shop and have been in business since 2003. We let a domain name slide, a company has bought it, and is selling similar products under the same name. We have had three calls from their unhappy customers thinking it was us. Please help!

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Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade