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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Accepting credit card payments

I am starting a business and hope to have customers all over the United Kingdom and Ireland. I need to know how to set up the acceptance of credit cards for over-the-phone payments. Can you help?

Business Technology

Employing & managing staff

Am I obliged to offer a pension scheme?

I'm just about to launch a domestic cleaning and laundry business and plan to recruit up to 20 people over the next 2 - 3 years. Am I obliged to offer some sort of access to a pension scheme, either now or in line with my predicted growth of employee numbers? There seems to be lots of advice out there but much of it is conflicting.

Employing & managing staff

Guide to induction and training

The usual definition of induction is a formal introduction of a new employee to a job. However, Peter Done, managing director of Peninsula and SmallBusiness.co.uk, our Q&A panel expert, feels that induction and training should not only happen at the start of employment, but ‘should be ongoing in order to provide solutions to problems as the job duties change’.

Employing & managing staff

Lateness: a ‘national epidemic’

It seems Monday is the day that most of us are late for work, with 65 per cent of all tardiness occurring at the start of the week, says a new survey of 2,149 employees across the UK.

Marketing

Top blog content tips

There are now more than 66 million 'weblogs' or online diaries published on the internet, with an additional 175,000 estimated to be created every day. For small businesses, these 'blogs' are a largely untapped resource that can provide your company with a competitive edge.

Employing & managing staff

Ten tips for getting the best from your staff

Small firms may not be getting the best out of their staff because they are failing to offer them adequate incentives, says business finance firm Bibby Financial Services.

Office & home working

Top tips for business relocation

Recent research from YouGov of over 1,150 business owners and managers shows that half of UK bosses based in an urban environment are dreaming of escaping the rat race to find their own small slice of rural happiness.

Business management

Lessons Learned: Glenda Stone, Founder and CEO, Aurora

SmallBusiness.co.uk asks a seasoned entrepreneur to share their experiences and offer advice for SMEs. With the benefit of hindsight, what do they wish they'd known when they started? Glenda Stone, Founder and CEO of Aurora, offers her pearls of wisdom.

Office & home working

Top tips for business relocation

Recent research from YouGov of over 1,150 business owners and managers shows that half of UK bosses based in an urban environment are dreaming of escaping the rat race to find their own small slice of rural happiness.

Business management

Lessons Learned: Glenda Stone, Founder and CEO, Aurora

SmallBusiness.co.uk asks a seasoned entrepreneur to share their experiences and offer advice for SMEs. With the benefit of hindsight, what do they wish they'd known when they started? Glenda Stone, Founder and CEO of Aurora, offers her pearls of wisdom.

Finding and selling to customers

Top PR tips

PR is often considered untouchable by small businesses and best left to the experts and bigger players. But getting good media coverage needn’t be scary or complex.

Employing & managing staff

Smokers’ rights

What are an employee's rights on smoking within the work day? i.e. Are they entitled to specified breaks?

Business Technology

Maximise your website’s potential

A website can be the key to business growth and unlock markets across the globe, but the wrong website will be overlooked almost as soon as it's been visited. Visitors make up their mind about the quality of a website in seconds so if you don't do it right you'll miss vital opportunities, giving the edge to your competition.

Employing & managing staff

Employing migrant workers – Need to know

Employing non-UK nationals can bring with it a variety of benefits, may reduce workforce shortages and can help promote equality and diversity. Yet business owners need to understand how to comply with relevant legislation and make sure the candidate is legally employable in the UK.

Recommended Content

Partner content

Benefits of switching to the right business bank account

In case you were in any doubt, here are five key benefits of switching your business bank account – and how to make the switch.

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?