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Business Technology

This section introduces a variety of guides and tips around business technology solutions for UK small businesses.

Making change stick: secrets for managing tech-driven change

Technology is transforming businesses at a rapid rate. Here, Paul Whitelam of ClickSoftware shares his top tips to cope with digital change.

Business Technology

Business Technology

GDPR is now in force: make sure you don’t get caught out

Now that GDPR is in force, businesses need to be even more careful when it comes to compliance. Campbell Hutcheson of Datto explains how you can sidestep a hefty fine.

Business Technology

How video conferencing can save money for small businesses

Far from being the expensive events they once were, video meetings can now actually save money, says Jamie Coombs of Altodigital.

Business Technology

What is the key to a successful business app?

What are some of the small business pitfalls of investing in an app, and what should you consider before starting the build? Here, Joyce Ong reveals what to know.

Business Technology

E-learning is a clever business tool, but know the limitations

In this piece, Nigel Davies of digital workplace Claromentis looks at how businesses can integrate e-learning courses into their operations.

Business Technology

Could robots reduce the risk of workplace injuries?

When we discuss robotics, we often get carried away with flashy visions of the future: one day soon, we’ll all zoom around in high-tech autonomous vehicles, chatting with our dedicated robotic companions nonstop and eating gourmet, robot-cooked haute cuisine.

Business Technology

Artificial intelligence: the next step for CRM

Customer relationship management is key to any business, and there are ways you can help it. Sridhar Iyengar of Zoho explains how artificial intelligence will give your CRM a welcome boost.

Business Technology

Why your business needs chatbots to improve customer experience

How can a chatbot improve your customers’ experience? And, if you are going to make an investment, what steps should you take to ensure implementation runs smoothly? Here, Chris Crombie finds out.

Business Technology

Artificial intelligence: the next step for CRM

Customer relationship management is key to any business, and there are ways you can help it. Sridhar Iyengar of Zoho explains how artificial intelligence will give your CRM a welcome boost.

Business Technology

Why your business needs chatbots to improve customer experience

How can a chatbot improve your customers’ experience? And, if you are going to make an investment, what steps should you take to ensure implementation runs smoothly? Here, Chris Crombie finds out.

Business Technology

How low code development tools can help small businesses launch their apps

Small businesses owned by millennials are leading the way in providing mobile apps, so how can older business owners catch up? Here, we find out.

Business Technology

Internet of Things (IoT) testing

The term Internet of things (IoT) was coined back in 1999 when objects connected to the internet were regarded for its things. Although people were developing connections between their devices and the internet in early 90’s, no one was aware of its significance.

Business Technology

Tech for start-ups: three IT essentials to help your new business

As a new business, you want to be able to benefit from your IT solutions. Here, Bruce Penson of Pro Drive IT outlines three IT essentials for start-ups.

Business Technology

Improve your cyber security using the ‘Check and Change’ method

Arne Uppheim, director of SMB at Avast Business, explains how to enhance your cyber security using the 'Check and Change' method.

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Benefits of switching to the right business bank account

In case you were in any doubt, here are five key benefits of switching your business bank account – and how to make the switch.

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?