SMEs’ trust in government falters in Brexit Britain

British small businesses take 'flight to flexibility' as trust in government falters in Brexit Britain.

SMEs no longer trust the government to secure a good deal for UK businesses in their Brexit negotiations, with only 35 per cent stating their confidence in the latest Citibase Confidence Index, down nine per cent from the previous quarterly index.

The survey, by flexible office specialist Citibase of over 1,100 SMEs across the UK, reveals 21 per cent of SMEs cite Brexit as having a negative impact on revenue. This figure has grown by two per cent each quarter this year (Q1 = 17 per cent, Q2 = 19 per cent, Q3 = 21 per cent), according to the latest index, now in its third quarter. Eighty-three per cent of respondents have seen a fall or no increase in their business confidence following the political uncertainty surrounding the election.

As a result, SMEs are taking a ‘flight to flexibility’ when running their businesses, according to Citibase, one of the UK’s largest operators of fully serviced offices and a champion of small businesses. The appetite for flexible office space is reflected in Citibase’s annual results, delivering its best year of business in its 24-year history, with a 23 per cent rise in year on year earnings (EBITDA).

Cost-conscious SMEs’ increasing desire for flexibility is revealed in their preferred length of office contracts, with leases between one and three years remaining the most popular option over all three quarters of the index, reaching their peak this quarter (41 per cent), with the North East showing the highest at 54 per cent.

According to Citibase CEO Steve Jude, political and economic uncertainty caused by Brexit and a minority government, is creating a new appetite for cost-effectiveness and agility among the UK business community. He says, ‘These results are a wake-up call for the Government. SMEs are the lifeblood of our economy and it is essential to rebuild their confidence in the future for UK business.

‘We have entered a new era where a nimble approach is vital for SMEs who want to succeed. Our exclusive survey shows how turmoil has given rise to a flight to flexibility by business owners. There is a real opportunity to thrive in the chaos of this new world order. Smart building owners will recognise this, and will look to providers like Citibase, who have been pioneers of the flexible officing sector for nearly a quarter of a century, to revitalise their under-utilised office buildings and obtain a steady cash flow from their assets.’

A regional divide emerged on views over who is best placed to lead Brexit negotiations. North East businesses are the biggest supporters of Theresa May, with 37 per cent saying she was the best leader for the job. However, across the Pennines, SMEs in the North West backed Jeremy Corbyn as their first choice (27 per cent), marginally ahead of the PM (25 per cent). In Scotland, there was a three way tie between David Davis, Theresa May and Nicola Sturgeon, all favoured to lead Brexit talks by 16 per cent of respondents.

In London, support for Theresa May was five per cent lower than the national average (23 per cent against 28 per cent), with Jeremy Corbyn at 20 per cent. North East businesses placed the highest importance of any region on controlling immigration at 37 per cent, whereas London businesses identified access to the single market as the most significant issue (36 per cent).

SMEs are a vital part of the UK economy, with 5.5 million in total nationwide. The Citibase Business Confidence Index reflects the views of small businesses across a wide variety of sectors, including finance, marketing, legal and IT, gauging real opinions on the impact of political events on important factors such as revenue, morale, and expectations for the future. Most SME decision makers taking part in the research work from home (39 per cent), with 37 per cent working from an office. Two per cent of respondents said they worked from coffee shops and the same proportion are based in garden sheds.

Steve Jude says, ‘Serviced offices provide a simple solution for start-ups based at home looking to take their next steps into the world of business. By providing an office environment without the risk of a long term contract, we offer SMEs the opportunity to grow on terms that suit them, allowing them to focus on what really matters – running and expanding their business.’

Jude continues, ‘Thousands of small companies, the engine room of a healthy economy, are thriving in flexible office space. The age of the long lease is over for the majority of businesses – and that includes larger corporates too. The average lease length is now 4.5 years, down from 21 years in 1991 (Source: IPD) – the world of work has truly changed! The government now needs to ensure that they take a similar agile approach to the future of the UK, allowing SMEs to thrive.’

Further reading on government trust

Owen Gough, SmallBusiness UK

Owen Gough

Owen was a reporter for Bonhill Group plc writing across the and titles before moving on to be a Digital Technology reporter for the

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