Building business relationships

Finding and selling to customers

Building a good rapport with your customers to gain long-term business relationships

According to the Market Research Society, building rapport is essential for effective customer communication – here’s how do it.

Business management

Building business relationships: Eight pointers for small companies

If you’re looking to grow your company by expanding your professional network, the following tips from Ian Naylor of AppInstitute will help with building business relationships.

Business management

How to build relationships with big businesses for mutual benefit

Here, we look at how small businesses can benefit from interactions with big business, rather than feeling they are just competing against larger operators.


If courtesy costs nothing, why is it so rare in business?

David Cliff discusses the decline of common courtesy and how making an effort to be courteous in business relationships will pay dividends.

Business Technology

How to grow a global creative agency in record time

Find out how creative agency, Myth Studio, used technology to grow their business and quadruple their staff count in 18 months

Partner content

Attracting and keeping top talent through Total Reward

Employment benefits specialist, Drewberry, explain why you should base your benefits around a Total Reward Strategy

Partner content

5 things every small business owner needs to know before starting

HSBC - Advertising feature

Partner content

What is professional indemnity insurance?

Professional indemnity insurance provides cover if somebody sues your business and they allege that your advice caused financial loss or damaged their brand. It’s not just for accountants and lawyers but for anyone offering a personal service, even web designers