About

Alan was assistant editor at Vitesse Media Plc (previous owner of smallbusiness.co.uk) before moving on to a content producer role at Reed Business Information. He has over 17 years of experience in the publishing industry and has held a number of senior writing, editing and sub-editing roles.

Business Ideas & Planning

Why I started a business: Market trader

Kathereen Paterson founded market trading business Dulce Kitchen in 2011 and tells SmallBusiness.co.uk how life for her is different now.

Blog

Data protection a problem for SMEs

It’s a pretty worrying statistic that one in three employees have taken or forwarded confidential information out of the office on more than one occasion.

Business management

Starting a hotel for cats

Abi Purser started Longcroft Luxury Cat Hotel in 2010, and franchised the business soon after. SmallBusiness.co.uk talks to her about starting up.

News

Tribunals still a headache for small businesses

Employers still consider the tribunal process a major source of frustration despite the latest statistics showing a 15 per cent fall in the number of claims, says an employment law specialist.

News

Public sector bad debt on the rise

Late payment by major public sector contractors to small and medium-sized enterprises continues to worsen, research finds.

Marketing

5 Ways to market your small business 

Developments in technology and the popularity of social media have bought many opportunities to small businesses, especially in terms of marketing.

News

Customers perennially on hold

Almost 70 per cent of callers to UK businesses are put on hold for longer than one minute, research finds.

Marketing

Can a small business do its own PR?

PR can be a daunting prospect for small businesses, but it is possible to manage your own campaign. Kate Warwick, director at agency PR Savvy, explains how.

News

Next generation workforce lacking basic skills

The Forum of Private Business has warned that schools must do more to make youngsters more attractive to future employers.

Business Technology

Beyond information security

Matt Gordon Smith, director of security at Attenda, explains why information security isn't just about IT for businesses.

Business management

Toby Darbyshire on starting energy company Engensa

Toby Darbyshire started solar power company Engensa in 2009 and now employs around 100 staff.

News

Small businesses best at customer service

Four fifths of consumers in the UK believe that small, independently or locally-owned businesses provide the best customer service experience.