About

Anna is Senior Reporter, covering topics affecting SMEs such as grant funding, managing employees and the day-to-day running of a business.

Business Technology

‘SMEs will become the norm’: how the business landscape is changing

We chat to Christal Bemont and Dafydd Llewellyn of SAP Concur about growing access to technology and how SMEs are shaping the business world.

News

Financial Ombudsman Service will be open to 210,000 more SMEs in 2019

The Financial Ombudsman Service (FOS) has extended its remit to include a further 210,000 additional UK SMEs.

Accounting

What manufacturing businesses need to know about accountancy

As manufacturing businesses create goods, they have extras to factor in when it comes to accounting. Angela Ashworth of Purple Lime explains more.

Employing & managing staff

Invisible illnesses: how you can help your employees

Sophie Ainsworth, founder of RAiISE, explains how employers can help staff with invisible illnesses to feel more supported in the workplace.

Success stories

Entrepreneur Q&A: ‘I felt the obstacles young brands are challenged with’

We have a chat with Theadora Alexandra, co-founder of Young Foodies, about the challenges of setting up a community for food businesses.

Setting up a company

The essential guide to setting up a business on eBay

With the help of a couple of entrepreneurs, we explain how to go about setting up a business on eBay.

Finding and selling to customers

The essential guide to customer churn: what is it and how do I reduce it?

We explore the causes of customer churn and speak to three entrepreneurs about their experiences of losing customers and how they dealt with it.

Success stories

Entrepreneur Q&A: ex-Paralympic swimmer, Liz Johnson

Former Paralympian Liz Johnson chats about her recruitment agency, The Ability People (TAP), and closing the disability employment gap.

Business management

Customer databases: how to deal with the effects of GDPR

We take a look at how SME customer databases have been affected by GDPR and a few ways to help you adapt to the new rules.

Employing & managing staff

Work-life balance: the pros and cons of mixing business and family

Do you run a company with your spouse, siblings or children? We explore how to maintain a balance between business and family.