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Home » Running a Business » Legal advice » Businesses may need to pay casual workers who have cancelled shifts

Businesses may need to pay casual workers who have cancelled shifts

Anna Jordanby Anna Jordan19 July 2019

As part of the government's Good Work Plan, casual workers may get compensation from employers if their shift is cancelled at short notice.

Zero-hours workers whose shifts are cancelled at short notice could be entitled to compensation from business owners in future.

The proposals state that workers would receive the full value of the cancelled shift or three times the hourly minimum wage for each hour cancelled. The Government has opened a consultation on the proposals which will continue for the next 12 weeks.

Business Secretary Greg Clark said:

“Innovative entrepreneurs and new business models have opened up a whole new world of working patterns and opportunities, providing people with freedom to decide when and where they work that best suits them.

“It’s vital that workers’ rights keep pace with these changes, reflect the modern working environment and tackle the small number of firms that do not treat their staff fairly.”

The Government wants the reforms to allow flexible workers to retain their autonomy while allowing businesses to use gig workers to cope with peaks in demand. However, changes could have an adverse effect on small business cash flow if introduced.

This proposal is an extension of the reforms laid out in The Good Work Plan which was introduced in December 2018. They were based on findings of a review into modern working practices from Matthew Taylor, former aide to Tony Blair. Changes include scrapping Swedish derogation and introducing payslips for casual workers as described below.

Freelancers and gig workers are now entitled to payslips by law

As of 6th April, freelancers and gig workers are required to receive payslips.

See also: The Small Business guide to HR

Payslips must include the number of hours worked so that workers can make sure they are being paid in full and at the right rate.

What happens if I don’t comply?

If you don’t give a freelance or gig worker a payslip it could result in an employment tribunal case.

Those who don’t receive a payslip on time or without the required information can make a claim that their right has been breached. If the tribunal agrees, they will make a declaration and in certain cases, award the employee the equal amount to any deductions made in the 13 weeks prior.

The maximum penalty that employment tribunals can use has also quadrupled from £5,000 to £20,000 under the Good Work Plan.

As well as the action on payslips, 120,000 agency workers will benefit from the scrapping of the Swedish Derogation. This is a legal loophole that allowed some employers to pay less to freelancers than to full-time staff.

Mixed reaction to freelance and gig worker payslips

We’ve heard conflicting opinions on the topic of the rule change.

Jon Welsman is the managing director of Nature’s Healthbox. He doesn’t think that it’s a big deal.

I don’t mind it at all, I think it is good news for freelancers so I’m all for it. I have everything recorded on my system, so it is just a case of getting my freelancers set up as if full-time employees and emailing them their slips each month. It is an administrative task that shouldn’t fuss many, it’s just staying on top of it and an adjustment in mindset on the way we handle freelancers and consultants.

Tom Bourlet does freelance work for the site but is sceptical about the move.

I have mixed feelings on this one. I think it helps freelancers to feel more like they’re part of the business and they have a greater level of evidence that can ever be used if not paid or having to go to a tribunal.

At the same time, I wonder whether this is more to do with the government trying to chase down details on freelancers who haven’t paid tax potentially. I do think it can be a little frustrating for small businesses that now have an extra task on their hands, but once in place it shouldn’t take very long at all.

Why are the changes happening?

The gig economy is notorious for late and inconsistent payments when it comes to contractors, no matter what sector they’re in. This is partly caused by the charges that employers face when they use third-party recruitment agencies. Charges like these put employers off making regular daily payments that benefit the contractors that they hire.

Recent research into work satisfaction found that 73% of gig workers were willing to leave marketplaces if they were dissatisfied with they way they were being paid.

Half of these freelancers also complain that the marketplaces they use, like Uber, haven’t done a satisfactory job when it comes to payments. This is all the more concerning as half of respondents said that gig work was their primary source of income.

More on gig workers

Will the gig economy replace the job for life?
7 tips on how to manage freelance workers remotely

Tagged: Freelancing, The Gig Economy

Related Topics

Freelancing
The Gig Economy

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