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Business management

This section provides helpful case studies and guides on business reputation management strategies for UK start-ups and entrepreneurs.

Five complaints from your call centre team

Here, Rafael Cortes, head of marketing at Foehn, gives us his top tips to bring progress to your call centre team.

Business management

Business management

SMEs trying to squeeze financial management into 3.6 hours a month

Britain’s 5.3 million strong army of sole traders and micro businesses estimate they’re spending the equivalent of 2.5 million working days each month on finance management.

Business management

Brand partnerships: The key ingredients for small businesses

Here, Mike France, co-founder of Christopher Ward, discusses how to form successful brand partnerships.

Business management

Building business relationships: Eight pointers for small companies

If you’re looking to grow your company by expanding your professional network, the following tips from Ian Naylor of AppInstitute will help with building business relationships.

Business management

Lessons learned from… the Drayton Manor incident

Jennifer Janson looks at what small businesses can take away from the Drayton Manor incident.

Business management

Cushion cash – a luxury few small businesses can afford

With the discrepancies in large and small business payment terms, and the lack of visibility into cash flow that many small businesses have, there is a growing number of businesses hoarding vital funds in case of emergencies.

Business management

Brexit negotiation guidelines released – but what do they mean for businesses?

Here, Adam McGiveron at Shakespeare Martineau, tells us what the Brexit negotiations means for small businesses.

Business management

What will rising business rates mean for SMEs?

Here, Steve Noble, chief operating officer of Ultimate Finance, says tells us what rising business rates will mean for SMEs.

Business management

Brexit negotiation guidelines released – but what do they mean for businesses?

Here, Adam McGiveron at Shakespeare Martineau, tells us what the Brexit negotiations means for small businesses.

Business management

What will rising business rates mean for SMEs?

Here, Steve Noble, chief operating officer of Ultimate Finance, says tells us what rising business rates will mean for SMEs.

Business management

Choosing the right merchant service for your small business

Here, Libby James, founder of Merchant Advice Service, guides us on how to select the best merchant service for your business.

Business management

New study calls for greater collaboration in setting business-driven KPIs

Although a majority of European brands and agencies say setting KPIs is collaborative, many continue to use conflicting metrics.

Business management

Guide to effectively capturing your employees’ skills

Here, we take a look at how you as a small business owner can harness the power of your employees skills to improve your business.

Business management

The quiet opportunity: taking advantage of the slow periods

Here, Dr Mark Winwood, director of psychological services for AXA PPP healthcare, tells us how to take advantage of the quiet times.

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