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This section provides helpful case studies and guides on business reputation management strategies for UK start-ups and entrepreneurs.

How to conduct a customer survey

Customer surveys are a great way to get feedback on how your business is doing and what customers would like. But how do you structure a survey to get the most responses?

Business management

Business management

Business energy costs: how can you slash your gas and electricity bill?

Energy costs can easily rack up your business bill. Nicky Bannister of Flogas Energy explains how to trim them down.

Business management

Theo Paphitis 6 micro business tips Q&A

Here are six micro business tips that came out of our Twitter Q&A with Dragons’ Den TV star Theo Paphitis

Business management

Managing health and safety in the workplace

What are your responsibilities as a small business owner when it comes to health and safety? Donna Obstfeld of DOHR explains

Business management

Failure to pay an invoice

What can you do if one of your clients is a persistently late payer? Are there steps you can take? Is there support available? Small Business Commissioner Liz Barclay explains there is help at hand

Business management

Environmental checklist for small businesses

We've outlined an environmental checklist for UK small businesses to help make your company more sustainable and achieve its carbon-cutting goals.

Business management

Former Start-Up Series winner discusses his next growth stage – Matthew Oldham, Unizest

By securing equity investment from The Start-Up Series competition, Matthew Oldham has created an app-based current account designed for people coming to the UK to work or study

Business management

Liz Barclay answers your questions about late payment

Join Small Business Commissioner Liz Barclay on September 9 for a special Twitter Q&A using the hashtag #AskSBCommissioner

Business management

Former Start-Up Series winner discusses his next growth stage – Matthew Oldham, Unizest

By securing equity investment from The Start-Up Series competition, Matthew Oldham has created an app-based current account designed for people coming to the UK to work or study

Business management

Liz Barclay answers your questions about late payment

Join Small Business Commissioner Liz Barclay on September 9 for a special Twitter Q&A using the hashtag #AskSBCommissioner

Business management

New small business strategic challenge or the same one in disguise?

Matthew Cushen, co-founder at Worth Capital, discusses how despite technology's impact on all businesses, the heart of the business challenge remains the same.

Business management

Why every entrepreneur needs their own mentor

With the likes of Bill Gates and Mark Zuckerberg having mentors, it’s no wonder 88% of entrepreneurs say having a mentor is invaluable, says Mark Wright

Business management

Claiming back childcare costs

I am self employed. Can I claim my childcare cost of part of it and offset it as part of my expenses?

Business management

Transition to a net zero future with green finance

Funding Options explain how your small business can become more environmentally friendly and how to fund those sustainability goals

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Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

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What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade