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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Customer complaints – how to manage your customers

Here, Natalie Lovett, managing director of The Whitewed directory, explains how small businesses can manage customer complaints.

Finding and selling to customers

Finding and selling to customers

The value of a CRM system for small businesses

Here, Simon Joyce, director of Anchor Vans, explains how small businesses can get real value from a CRM system.

Business Technology

Maximising data innovation with business intelligence

Here, David Lindores, technical director, Eureka Solutions, advises us on how to maximise your data to improve business intelligence.

Business Technology

Why managing the Internet of Things is important for small businesses

Here, Peter Low, director of field and lifecycle services at CORETX, analyses the importance of the Internet of Things for SMEs.

Legal advice

Why GDPR compliance is crucial for UK SME survival

LolaGrove CEO Robin Caller sends out a rallying cry for more affordable advice and technology to help Britain’s SMBs become compliant with the new data protection legislation for the sake of the economy.

Productivity Zone

Productivity pains: Workers burdened with boring tasks

SnapLogic research finds disconnected data hurting business productivity thanks to data gaps, slow integration, and repetitive manual tasks.

Business Technology

The data deluge – sink or swim?

Here, Mike Richardson, managing director EMEA at Maximizer CRM, explains how businesses can understand and utilise their data.

Business Technology

The evolution of antivirus: How small businesses can stay protected

Here, Andy Hinxman, director of Keybridge IT, explains how businesses can use anti-virus software to protect their business.

Business Technology

The data deluge – sink or swim?

Here, Mike Richardson, managing director EMEA at Maximizer CRM, explains how businesses can understand and utilise their data.

Business Technology

The evolution of antivirus: How small businesses can stay protected

Here, Andy Hinxman, director of Keybridge IT, explains how businesses can use anti-virus software to protect their business.

Finding and selling to customers

How is loyalty changing the way we shop and experience brands?

Here, we discuss how loyalty is changing the way customers shop and experience brands of any size.

Business Technology

GDPR – Digital transformation opportunities for SMEs

With less than a year to go before GDPR comes into effect, small businesses are looking at ways to take advantage of the opportunities GDPR offers.

Employing & managing staff

How to improve your recruitment success as a small business

In this piece, Jerome Forde, founder of FordeCloud, explores the strategies that can improve your small business recruitment success.

Business Technology

Machine learning sees conversion rates double in SMEs

New research shows companies that use machine learning to target their customers could double their conversion rates.

Recommended Content

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade