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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Cloud back-up options for small businesses

John Dryden, chief technology officer at ITLab, discusses how today's companies should approach business continuity.

Business Technology

Finding and selling to customers

Top small business tips for trading overseas

Tara Kneafsey, SME director at insurer RSA, outlines the key considerations for companies looking to export.

Business Technology

Justifying investment in new technology

It can be hard for a small company to rationalise technology expenditure when cash flow is tight. Alison Jackson reveals how businesses can make it add up.

Office & home working

Choosing the right energy buying strategy for your business

Tim Jarvis, manager of SME accounts at Gazprom Energy, explains the different options open to small businesses when buying gas and electricity.

Employing & managing staff

How can I stop staff from asking for last-minute holidays?

What measures can I put in place to prevent employees from either asking for last minute holidays or calling in sick? We always receive a spike in requests when the weather is good.

Employing & managing staff

How to stop your employees from revolting

Kate Russell, managing director of Russell HR Consulting, discusses how small businesses can keep their staff happy at work.

Business Technology

The benefits that CRM systems offer in delivering successful sales programmes

Presenting all you need to know about the benefits of CRM.

Legal advice

Employment dismissals: How to avoid a tribunal

Employment law specialist Michael Salter of myBarrister discusses the considerations a business needs to make when dismissing staff.

Business Technology

The benefits that CRM systems offer in delivering successful sales programmes

Presenting all you need to know about the benefits of CRM.

Legal advice

Employment dismissals: How to avoid a tribunal

Employment law specialist Michael Salter of myBarrister discusses the considerations a business needs to make when dismissing staff.

Employing & managing staff

Employee doesn’t work well in a team

I have an employee who just will not work well in a team, as an individual his work performance is excellent but once tasked with working within a group he creates tension and refuses to work with a number of individuals. I do not wish to dismiss the employee as he is a consistent worker but I'm not happy about his attitude to team work.

Office & home working

Remote working and flexible working options

Businesses and their employees have much to gain from operating flexible working options.

Getting Online

Protecting your online presence: Domain name disputes

Rob White, of Avidity IP, discusses how to protect yourself against intellectual property abuse as a small business.

Marketing

On-site social: The key to social media e-commerce success

Social media can be frustrating and time consuming for a small business so get your customers and site visitors to look after it for you. Marketing expert Chloe Thomas explains how.

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Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade