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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

How to reframe business problems to better serve your customers

Jonathan Richards discusses how you can add value to a sale by changing the way you approach problems.

Business management

Legal advice

A small business guide to taking on interns and apprentices

Wax Noor, senior solicitor at legal firm Brilliant Law, clears up some common queries from small companies about apprenticeships.

Business Technology

Top five tips for small businesses to get technology right first time 

Jeremy Fennell, managing director of PC World Business, gives his top tips on IT for a small company.

Finding and selling to customers

Customer engagement top priority for small businesses this year

Improving direct customer engagement to better customer service is becoming a main focus for many small businesses.

Finding and selling to customers

Small business guide to trading internationally

Dr Andy Harter, CEO of control software provider RealVNC, discusses the ins and outs of doing business abroad.

Employing & managing staff

All businesses would benefit from HGV training

Article discussing the benefits of LGV training for small companies.

Buying and selling a company

How to keep control of your sales process

Shaun Thomson, founder of sales and leadership training company Sandler, discusses how to modify your sales approach for the best chance of success.

Marketing

Shoppers relying on social media when buying items online

Almost half of consumers say they now count on social media when making an online purchasing decision, research finds.

Buying and selling a company

How to keep control of your sales process

Shaun Thomson, founder of sales and leadership training company Sandler, discusses how to modify your sales approach for the best chance of success.

Marketing

Shoppers relying on social media when buying items online

Almost half of consumers say they now count on social media when making an online purchasing decision, research finds.

Office & home working

Five top tips to manage energy consumption for small businesses

Tim Jarvis of Gazprom Energy explains the approach small businesses should take to limit energy consumption in the office.

Legal advice

Brand insurance: Protecting the intellectual property in your business

Rob White discusses the importance of registering trade marks and the process small businesses should follow.

Business Technology

Data capture, good navigation and content: three things that should be on every small business website

Chloe Thomas explains how to ensure more conversions on your website through three critical methods.

Employing & managing staff

Two of my employees have been overpaid for the last month

My accounts manager has informed me that two of my employees have been overpaid for the last month. How can I rectify this mistake and get the excess money paid out refunded?

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Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade