Category

Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Watch out for the language barrier

One might think that the confidence, even arrogance, of the British in the pervasive nature of our mother tongue would successfully see us through the maze of overseas expansion. In fact, in the minds of many of the UK’s exporters there are no barriers. However, because of Britain’s long-standing unwillingness to communicate in foreign languages we may be offending some clients and possibly ignoring others.

Finding and selling to customers

Employing & managing staff

Employing disabled staff

Finding skilled staff is one of the biggest problems a small business has to face, but by not making allowances for disabled applicants you could be missing out on a large number of talented candidates, not to mention running the risk of legal action.

Employing & managing staff

Firing staff legally

Dismissing an employee can be a difficult area to tackle for employers especially if the employee has worked for the company for 12 months or more because they attract Unfair Dismissal rights.

Finding and selling to customers

Bidding for public sector contracts

Winning a contract to supply central or local government can be a great way to grow your business and enhance your reputation. But be warned: it's a lot easier said than done.

Finding and selling to customers

How to price your products

We are in the process of opening a fruit and veg shop. We have never done it before and although we are prepared with a lot of things we don't know where to start pricing things.

Business management

Women suited to franchising

Nearly half of the UK's franchisees are now solely or jointly female-operated, which does not surprise Cathryn Hayes, Head of Franchising for HSBC Bank, who believes franchising is a business model that particularly suits women.

Employing & managing staff

Employment law for business owners

Employment law is a complex area. Frequent changes and amendments make it hard for busy business owners to keep abreast of their responsibilities. However, ignorance is no defence if you fall foul of employment legislation and it can have disastrous consequences.

Office & home working

Finding suitable business premises

The majority of start-up businesses begin life at home, but there may come a time when a fledgling enterprise deserves to stand on its own two feet, having grown to a size that warrants dedicated premises. Use our handy guide to help you choose property that fits the bill.

Employing & managing staff

Employment law for business owners

Employment law is a complex area. Frequent changes and amendments make it hard for busy business owners to keep abreast of their responsibilities. However, ignorance is no defence if you fall foul of employment legislation and it can have disastrous consequences.

Office & home working

Finding suitable business premises

The majority of start-up businesses begin life at home, but there may come a time when a fledgling enterprise deserves to stand on its own two feet, having grown to a size that warrants dedicated premises. Use our handy guide to help you choose property that fits the bill.

Marketing

Is radio advertising for you?

You can't close your ears. That's the principle behind claims that radio is one of the best mediums for advertisers. Growing businesses in a range of sectors find it significantly boosts brand awareness, especially in conjunction with other media.

Employing & managing staff

Prepare for bird flu

Whether you believe it could decimate the population or it's a lot of fuss about nothing, most big businesses have plans in place to deal with avian flu and pandemics like it. Can you afford not to protect your business?

Employing & managing staff

Measuring company culture

Some claim their company culture is 'young, vibrant and fun'. Others call it 'casual, yet professional and ethical', and there are even those whose culture is 'characterised by open doors and open minds';. But what actually is company culture and can it be measured? How can you ensure your projected company image corresponds with the actual workplace?

Business Technology

Outsourcing website and email systems: the benefits

A study into web and email systems in SME businesses has revealed that organisations the length and breadth of the UK are wasting thousands of pounds every year by relying on badly managed and unreliable in-house server systems to deliver their website and email communications.

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade