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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

How to conduct a customer survey

Customer surveys are a great way to get feedback on how your business is doing and what customers would like. But how do you structure a survey to get the most responses?

Business management

Employing & managing staff

What owners should put in an employment contract

A contract of employment for your first employee must include some terms that are legally binding. Karen Watkins of Rowan Consulting explains what to include

Marketing

Spending your seed capital on marketing? You need a plan

Matthew Cushen, co-founder at Worth Capital, advises on the best way to approach your start-up marketing plan.

Employing & managing staff

Staff and Christmas bonuses

What should you do if a staff member narrowly misses out on a Christmas bonus scheme? Should you make an exception?

Employing & managing staff

Statutory maternity pay UK

A key member of staff tells you that she wants to take maternity leave. What are your maternity pay obligations and how long can they be away for? Sue Temelty has the answers

Business management

Business energy costs: how can you slash your gas and electricity bill?

Energy costs can easily rack up your business bill. Nicky Bannister of Flogas Energy explains how to trim them down.

Employing & managing staff

Dismissing staff on long term sick leave

What should you do if you suspect one staff member is malingering? Deliberate work avoidance can affect your whole team’s morale, says Sue Temelty

Business management

Theo Paphitis 6 micro business tips Q&A

Here are six micro business tips that came out of our Twitter Q&A with Dragons’ Den TV star Theo Paphitis

Employing & managing staff

Dismissing staff on long term sick leave

What should you do if you suspect one staff member is malingering? Deliberate work avoidance can affect your whole team’s morale, says Sue Temelty

Business management

Theo Paphitis 6 micro business tips Q&A

Here are six micro business tips that came out of our Twitter Q&A with Dragons’ Den TV star Theo Paphitis

Business management

Managing health and safety in the workplace

What are your responsibilities as a small business owner when it comes to health and safety? Donna Obstfeld of DOHR explains

Marketing

Making the most of your small business marketing budget

Big companies spend 20% of their turnover on marketing. How much should your SME be spending? Small business expert Nigel Temple explains how to make the most of your marketing budget

Employing & managing staff

Hire slow, fire fast – building the right team

Nearly a quarter of businesses fail because they don’t have the right people in key positions. You shouldn’t be in a rush when it comes to hiring staff, says Mark Wright

Business management

Failure to pay an invoice

What can you do if one of your clients is a persistently late payer? Are there steps you can take? Is there support available? Small Business Commissioner Liz Barclay explains there is help at hand

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Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade