Omnichannel thinking is jeopardising retail success
Craig Summers, managing director UK, Manhattan Associates, asks why so many retailers are failing to focus on delivering a single, perfect, omnichannel customer experience?
Business management
Craig Summers, managing director UK, Manhattan Associates, asks why so many retailers are failing to focus on delivering a single, perfect, omnichannel customer experience?
Business management
Business Technology
Here, Brian Harris, chief product officer at Currencies Direct, looks at the technology tools that can help SMEs save money and work more efficiently.
Business management
Craig Summers, managing director UK, Manhattan Associates, asks why so many retailers are failing to focus on delivering a single, perfect, omnichannel customer experience?
Business Technology
Here, Brian Harris, chief product officer at Currencies Direct, looks at the technology tools that can help SMEs save money and work more efficiently.
Legal advice
In this article, Bruce Penson, managing director at Pro Drive IT, highlights the fundamentals of GDPR in relation to financial services.
Business Technology
Julian Saunders, CEO and founder of data management and GDPR compliance solution PORT.im, provides his top tips to get your data ready for GDPR.
Finding and selling to customers
Sales managers can take several steps to ensure their teams remain focused and productive, as we discuss here.
Business management
Here, Keren Lerner, CEO of Top Left Design, looks at the early stages of brand conception, mission statement, target audience and how to utilise the different platforms to create an authentic experience for followers to engage with.
Getting Online
42 per cent of brand websites are still not GDPR compliant leading up to the regulation deadline of May 2018, according to new research from Ensighten.
Office & home working
Here, Simon Gammell of Crown Workplace offers some pointers to consider to make your Christmas office move a smoother one.
News
Six in ten SMEs getting ready for 25 May 2018 GDPR deadline, but 2.1 million are still not preparing for the change.
Advice
In this article, we look at the ways you represent your business and how you could both strengthen existing relationships and pave the way for new ones.
News
18-24s almost universally visit fashion websites - and they want a low-friction, deeply personalised experience not ‘hard sell’ conversion tactics.
Marketing
Here, Natalie Lovett, managing director of The Whitewed directory, explains why brand identity is so important for SMEs.
Partner content
Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade
Partner content
As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?
Partner content
Analogue phone systems are increasingly being replaced by smarter broadband based networks – here’s why you should consider switching
Partner content
David Malan, sales director of DocuWare for the UK and Ireland, explains how the platform can streamline your document management