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Hospitality industry

Archive of articles, news and guides about the hospitality business in the UK.

Employing & managing staff

Fixing staff retention issues in the hospitality industry

Staff retention in hospitality is among the poorest of any sector. Here, we reveal what hospitality businesses can do to address the issue.

Buying and selling a company

Buying and selling a hospitality business

Here, we turn the spotlight on the hospitality industry; from entering, running and expanding, to selling your business in this exciting sector.

Employing & managing staff

Working in the hospitality industry

Here, we take a look at some of the main advantages and disadvantages of working in the hospitality field.

Business management

Running a small boutique hotel – What are the costs?

Running a luxury boutique hotel can be a dream, but it can be an expensive venture. Go in with eyes wide open and use these tricks to keep spending down.

News

UK hospitality and leisure industry set for bumper year

Destination UK is on the up with 63 per cent of international tourists more interested in UK holidays compared to last year.

Buying and selling a company

Esteemed glamping and camping site on the Outer Hebrides for sale

Here's a great business opportunity for someone who’s looking to trade in the rat race for country life.

Finding and selling to customers

How one boutique hotel owner benefitted from customer reviews

Here, we look at how positive customer reviews online can be both a blessing and a curse in the hospitality industry.

Business Technology

How hotels and bed and breakfasts can grow their visibility online

As exciting as operating your own hotel or bed and breakfast establishment can be, the success of such a business depends hugely on making it as visible as possible to the broadest span of people possible, across what may be not only the UK but also the world.

News

Small hospitality businesses say yes to Brexit

Around half of B&B and small hotel owners are 'strongly in favour' of the UK leaving the EU.

Business management

B&B health and safety risks and how to prevent them 

Here, we look at the key health and safety considerations to be aware of to prevent lawsuits and legal issues for a B&B or small hotel hospitality business.

News

Pub sector bullish with higher revenues and increase in younger landlords  

The UK pub industry has seen a rise in turnover and injection of new owners in the last three years, research finds.

Business management

Why customer service should be your number one priority

Damian Clarkson uses the hospitality industry to illustrate the importance of providing first-rate customer service.

Recommended Content

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world