Hospitality industry

Archive of articles, news and guides about the hospitality business in the UK.

Business management

Running a small boutique hotel – What are the costs?

Running a luxury boutique hotel can be a dream, but it can be an expensive venture. Go in with eyes wide open and use these tricks to keep spending down.

News

UK hospitality and leisure industry set for bumper year

Destination UK is on the up with 63 per cent of international tourists more interested in UK holidays compared to last year.

Finding and selling to customers

How one boutique hotel owner benefitted from customer reviews

Here, we look at how positive customer reviews online can be both a blessing and a curse in the hospitality industry.

Business Technology

How hotels and bed and breakfasts can grow their visibility online

As exciting as operating your own hotel or bed and breakfast establishment can be, the success of such a business depends hugely on making it as visible as possible to the broadest span of people possible, across what may be not only the UK but also the world.

News

Small hospitality businesses say yes to Brexit

Around half of B&B and small hotel owners are 'strongly in favour' of the UK leaving the EU.

Business management

B&B health and safety risks and how to prevent them

Here, we look at the key health and safety considerations to be aware of to prevent lawsuits and legal issues for a B&B or small hotel hospitality business.

News

Pub sector bullish with higher revenues and increase in younger landlords

The UK pub industry has seen a rise in turnover and injection of new owners in the last three years, research finds.

Business management

Why customer service should be your number one priority

Damian Clarkson uses the hospitality industry to illustrate the importance of providing first-rate customer service.

Buying and selling a company

Advice for those considering buying a B&B

Here, Gareth Smyth looks at the key things to weigh up before purchasing a bed and breakfast business.

News

Hospitality businesses running the high street

Independent hospitality businesses such as restaurants, pubs and cafes are trumping independent retail stores on the high street, research finds.

News

New rules for tips and wages

Businesses in the hospitality sector can no longer subsidise staff pay with tips.

Advice

Succeeding in the hospitality business

Knowing your market is vital to running a successful restaurant, bed and breakfast or hotel in this competitive market. SmallBusiness.co.uk offers this advice on how to avoid common pitfalls within the hospitality industry.