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Geoff Ramm – providing the best customer service

A multi-award-winning marketing speaker, Geoff Ramm has worked with the likes of Bauer Media Group, Honda and British Airways on hammering down their customer service strategies.

One of Geoff’s most popular talks entails his renowned “celebrity service”, which stands for consistency, excitement, love, engagement, bravado, response, independence and thank you. His talks can last anywhere between 20 and 90 minutes, leave his audiences thinking deeper about the services they offer and are rammed (sorry) with ready-made ideas for their small businesses.

Dom Walbanke

Dom Walbanke

Dom Walbanke is a feature writer for Growth Business and Small Business, focused on matters concerning start-ups and scale-ups. He has also been published in the Independent, FourFourTwo magazine and various...

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