5 business benefits of investing in virtual landline numbers

The internet had truly helped define the term globalisation. Businesses of today aren’t restricted to a geographic boundary.

A service provider in Manchester can arrange for an assignment to be done in London and vice versa. However, when it comes to trusting a business, consumers tend to prefer the familiar, so a local number can be a big benefit.

That’s why so many businesses are investing in virtual landline numbers in the UK. Below, we dive into the five key benefits of virtual landline numbers.

What is a virtual landline number?

A virtual landline number is a UK phone number, often with a local 01/02 area code or a national 03 number, that is routed through a cloud or forwarding service rather than being tied to one physical line. It can help a business present a local contact number, route calls to mobiles or multiple users, and keep a personal number private.

The advantages of a virtual landline number

1. Advertise anywhere

    With a virtual landline number, you can use a local contact number when advertising or doing business in other areas of the UK. Just be aware, though, that you must not intentionally mislead consumers about where you’re based by making false claims. Those local digits should only be used to give your business a familiar flavour, not to disguise your origin or pretend you’re based somewhere you’re not.

    2. Make it easy for customers to contact you

    Consumers are far more likely to find a business by searching its name or service online than by remembering a phone number. A virtual landline can still help by giving you a consistent, professional contact point across your website, Google Business Profile, ads, and printed materials.

    3. Separating business and personal calls

      This is especially true for home based businesses that have the same number for both personal and business needs. When you are using a virtual landline number, the call still connects to the same device (your personal phone), but the caller has the impression that it is a dedicated line for the brand/business.

      4. No need for changing contact number

        Changing your business contact number can not only be expensive but also hurt the business. However, it is not uncommon for businesses to move premises, shift to a new locality or even a new city. With a virtual landline number, the contact details remain the same and you save on reprinting your materials. You can instantly link the new landline number to the same virtual number and keep on receiving your leads.

        5. Taking your business anywhere and at any time

          There are pretty good chances that you have missed out on a business proposal because you were busy on another call or were engaged in something else. Virtual landline number service providers also offer you the option to re-route the calls to other numbers or keep them on hold until you are free to pick up. The caller gets the impression that they are interacting with a professionally run company.

          From not missing a call to ensuring that your customers feel at ease, virtual landline numbers have many advantages, especially if you are a startup or home-based venture.

          Where can I get a virtual landline?

          One of the simplest ways to get a virtual landline is from the aptly named Virtual Landline. Here’s everything you need to know about this UK provider.

          • Wide choice of UK local and national numbers
          • Call forwarding, routing and recording
          • Use an eSIM to host a landline and mobile number on one device
          • Keep and port your current number

          Virtual Landline specialises in flexible, low-cost virtual numbers, including local 01/02, national 0300, and freephone options. You can also port your existing number to a virtual landline. It offers all the VoIP features you’d expect, including call routing and forwarding, auto-attendant, and welcome messages.

          Virtual Landline now offers eSIMs, allowing you to run a virtual number of your choice on your mobile alongside your personal number.

          Jonathan Sumner

          Jon Sumner

          Jonathan was the Director of Digital & Social Media at Bonhill Group plc until 2020 before moving on to become Chief Digital Officer at GRC World Forums.

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