A small business guide to communication technology

In association with Vonage, SmallBusiness.co.uk presents a digital guide on getting the right technology in place to improve communications at your business.

Today’s ultra-connected business world demands a fast rate of advancement when it comes to communication technology.

Where once a landline was considered the limit of communication possibilities, today the ever-growing landscape of VOIP systems, hosted telephony and videoconferencing, to name a few, have served to create a powerful portfolio of ways to keep in touch with people in faraway places.

For small and large businesses alike, there has never been an easier time to stay up to speed with staff, suppliers and customers – wherever they are in the world.

From June this year, the government has introduced new employment rules that facilitate the process of workers requesting more flexible working patterns.

You might expect such legislation to lead to an increase in the range of technologies available for employees, who are perhaps more and more inclined to work away from the office.

In our guide to communication technology for businesses, we look at three companies that took on certain technologies and discover how the services helped them to communicate better. Also a jargon buster and feature will clarify what’s on the market, from the internet telephony service of Vonage to unified communications.

We hope in reading the guide you will get a few ideas about how your own business might be able to communicate in a more efficient way.

Ben Lobel

Ben Lobel

Ben Lobel was the editor of SmallBusiness.co.uk from 2010 to 2018. He specialises in writing for start-up and scale-up companies in the areas of finance, marketing and HR.

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Computer & IT Business

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