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Business management

This section provides helpful case studies and guides on business reputation management strategies for UK start-ups and entrepreneurs.

P3 performance management

Following a successful model is key to the success of any P3 project.

Business management

Business management

The importance of high delivery standards for e-commerce businesses

Paul Galpin, managing director of distribution company P2P Mailing, outlines why efficient order fulfilment is so important for e-commerce operators.

Business management

Ice cream on the road

Charlie Francis set up mobile liquid nitrogen ice cream parlour Lick Me I'm Delicious in 2011 and is set to grow his turnover from £60,000 currently to £140,000 in his next year of trading.

Business management

Back on the right track 

In 1998, Ann-Maree Morrison was fighting for her life after being hit by a train while on holiday in Australia – but that didn't stop her from starting a successful company turning over £300,000. SmallBusiness.co.uk talks to her about her journey.

Business management

Five things to know about intellectual property 

James Kinnaird, associate at Marks & Clerk LLP, discusses the ins and outs of IP, with contribution from Hyphen Design.

Business management

Associate wants to carry out work under my company name

I've been approached by an associate with a pipeline of work he wants to carry out under my company name. He will be paid on results only, create his own workload and be autonomous but use my company email address/business cards. Will he be considered self-employed or an employee?

Business management

Launching a male grooming brand 

Hair and makeup artist Lisa Hilton started men's grooming brand Rehab London in 2009 and now turns over £200,000.

Business management

How to know when having a client is unprofitable

Exploring how customers become 'profit vampires' and how to manage your client roster to ensure they don't suck your business dry.

Business management

Launching a male grooming brand 

Hair and makeup artist Lisa Hilton started men's grooming brand Rehab London in 2009 and now turns over £200,000.

Business management

How to know when having a client is unprofitable

Exploring how customers become 'profit vampires' and how to manage your client roster to ensure they don't suck your business dry.

Business management

Addressing the youth skills gap

Tom Hickman founded graduate coaching business The Bridge after struggling to find talented young staff for a previous company. SmallBusiness.co.uk talks to him about his efforts in starting up.

Business management

A tailored night out

Nick Telson co founded DesignMyNight.com, an online service that helps users plan their evening's entertainment, with a university friend in 2009. He talks to SmallBusiness.co.uk about starting up.

Business management

Starting a green tech business

Green tech entrepreneur Peter Hopton founded data centre cooling company Iceotope in 2011 and talks to SmallBusiness.co.uk about investment, knowing your market, and caffeine.

Business management

Simon Hill on starting ideas management company Wazoku

Simon Hill started innovation management company Wazoku in 2011 and is already looking to turn over £400,000 for his next year of trading.

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