Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

The end of shopping around? Engaging in the customer experience

Here, Andrew Fowler, UK country manager at Apptus, explores the potential end of brick and mortar shopping in the face of advancing customer experience.

Finding and selling to customers

Finding and selling to customers

HR tips for small business leaders (in growth mode)

Here, Ronni Zehavi CEO of hibob, highlights the top HR tips for small businesses leaders who are looking to grow in 2017.

Finding and selling to customers

Customer service: Why doing it right is vital to business success

Here, Jon Lucas, co-founder and director of Hyve Managed Hosting, gives us his tips on how to improve your customer service.

Finding and selling to customers

Customer service is a key differentiator for businesses

Customer service is a key differentiator for businesses, but many are falling short in providing satisfaction to customers, report finds.

Finding and selling to customers

Amazonian Fear? Don’t go at it alone!

Here, Axway's Shawn Ryan explains how smaller businesses can adapt and disrupt in industries dominated by tech giants to vie for better customer experience.

Finding and selling to customers

The time for customer-centric and responsible sales practices is now

Here, Nancy Langer, president and COO of Zafin, highlights the importances of responsible sales practice from UK banks.

Finding and selling to customers

How a customer relations management system can help your business

Here, Amelia Bishop from Weenie Business Solutions, talks us through the benefits of properly planning a customer relations management system.

Finding and selling to customers

Five technologies helping B2B sales teams in UK SMEs

Here, Scott Sampson of NewVoiceMedia, discusses five challenges that B2B sales teams face and five technologies that solve them.

Finding and selling to customers

How a customer relations management system can help your business

Here, Amelia Bishop from Weenie Business Solutions, talks us through the benefits of properly planning a customer relations management system.

Finding and selling to customers

Five technologies helping B2B sales teams in UK SMEs

Here, Scott Sampson of NewVoiceMedia, discusses five challenges that B2B sales teams face and five technologies that solve them.

Finding and selling to customers

Five tools to boost your online sales

For businesses who have started to move their sales online, checkout these apps to help you boost your online sales.

Finding and selling to customers

Direct selling: what you need to know

Finding and selling to customers can be hard for UK small businesses, so here are some tips advising you on direct selling.

Finding and selling to customers

The power of scent: using smells to bring consumers in-store

Here, Gareth Cowmeadow, scenting specialist at Ambius, tells us why taking advantage of scent and smell can help boost sales.

Finding and selling to customers

Emojis and small businesses: Helpful hack or unnecessary evil?

How can your small business mirror larger business' use of emojis as a marketing technique, while maintaining a professional image?

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade