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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

How to get your pricing right

Consultant Chris Merrington discusses how businesses should approach their pricing structure for optimal results.

Finding and selling to customers

Legal advice

Legal representation and the small business

Good legal protection is often overlooked by small business owners. Clive Rich, of online legal service LawBite, explains why it's worth looking into.

Finding and selling to customers

Top reasons why people leave a business website

Abby Hardoon presents five ways to guarantee you will turn off potential customers from your website offering.

Employing & managing staff

The changing status of zero-hours contracts: What to know

Jean-Pierre van Zyl, head of employment at Square One Law, discusses the legal distinction between engaging staff on a contract of employment and a zero-hours contract.

Finding and selling to customers

How to improve the accuracy of your sales forecasting

James Cox explains how inbound marketing can help you forecast sales more scientifically and therefore more accurately.

Business management

How to demand more from your suppliers without damaging relationships

Pedro Paulo, CEO of e-procurement company Gatewit, gives tips on getting the most from your suppliers.

Employing & managing staff

What to know when recruiting your first employee

Ian Cowley, managing director of cartridgesave.co.uk, discusses everything you need to know when taking on your first staff members.

Employing & managing staff

How to manage smoke breaks at work

Many employers are feeling the wrath of non-smokers who object to their nicotine-addicted colleagues taking extra breaks to satisfy their habit during the working day.

Employing & managing staff

What to know when recruiting your first employee

Ian Cowley, managing director of cartridgesave.co.uk, discusses everything you need to know when taking on your first staff members.

Employing & managing staff

How to manage smoke breaks at work

Many employers are feeling the wrath of non-smokers who object to their nicotine-addicted colleagues taking extra breaks to satisfy their habit during the working day.

Finding and selling to customers

How to master the art of upselling

Getting your customer interested in more than what's currently on the table is an important skill to have, says Phil Rothwell.

Business management

Helping small businesses in developing communities

Here's how brewing and beverage company SABMiller is thinking creatively to give opportunities to small businesses in all corners of the world.

Finding and selling to customers

How to sell your product in an economic slowdown

Andy Preston gives eight useful tips on improving your company's sales process.

Business management

Small businesses and managing stress: The holistic approach

Why it's beneficial to incorporate a stress management plan into your company's ethos.

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A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

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What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade