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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Sweet success: Charlotte and Lynne Fudge

After finishing her degree Charlotte Fudge started mail order biscuits company Biccies with her mum last year.

Business management

Finding and selling to customers

Healthy margins for speciality food

Splashing out on organic and home-grown foods is something we have developed a taste for, but with sales of fast food on the rise how are speciality and niche providers finding new ways to stimulate taste buds and be affordable?

Legal advice

Employers obligation to pay SSP to employee

I have a small shop and one of my staff is off work with a long term illness. He has indicated that he will not be returning to work. Am I still obliged to pay his statutory sick pay and is there any help for small business to cope with this cost?

Business Technology

Plan for the worst: business continuity

Business continuity provider SunGard and Smallbusiness.co.uk offer advice on how to carry on with ‘business as usual’ when the unexpected happens.

Business management

Rising Star: Paul Kelly

Championed by the likes of Delia Smith and Jamie Oliver, Paul Kelly started KellyBronze turkeys more than 20 years ago with his dad Derek Kelly.

Business Technology

Cost of building a website – expense or capital?

We are a start-up business currently having a bespoke website built (total cost will be around £10k). Will this be treated as a capital cost or trading expense by HMRC?

Finding and selling to customers

Retaining and developing existing customers

In the effort to win new business, it's often easy to forget what a significant revenue stream existing customers can be.

Employing & managing staff

Minimum working age

What is the legal age for a young person to work on a building site?

Finding and selling to customers

Retaining and developing existing customers

In the effort to win new business, it's often easy to forget what a significant revenue stream existing customers can be.

Employing & managing staff

Minimum working age

What is the legal age for a young person to work on a building site?

Marketing

How can I promote my small retail outlet?

Get people to pay attention to your window displays. An attractive shop window display should draw passers by to look and come in to buy.

Business management

Rising star: Stephen Brooks

Stephen Brooks started his events management company, PM Squared, after having worked for ten years for a conference and events firm.

Employing & managing staff

Training: the key to retaining staff

Learning on the job can lead to a more motivated and productive workforce and enable your staff to keep up with the latest trends in areas such as technology and people management.

Employing & managing staff

Redundancy: softening the blow

It is never easy making someone you know redundant. But it can be even harder when you've worked closely with them in a small business environment.

Recommended Content

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

Small business owners: discover alternative funding solutions to help fuel your growth

Business Technology

Why you should upgrade your tech now rather than later

To run an optimal business, you must have optimal tech. We explain why you must upgrade your business technology on a regular basis

Investing in a franchise

Should I buy a franchise or go solo?

Starting a new business is an exciting venture. But – especially in well-established industry sectors – a key question is whether it would be better to buy a franchise or go solo.