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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

The Apprentice: Hardly a cruise for the candidates – series 16 episode 1 review

The Apprentice has returned for its sixteenth series. Anna Jordan takes a critical look over the first episode to see how the candidates fared

Business management

Export & Import

EU import changes – what’s changing from January 1

Anybody who imports from the EU will have to submit paperwork in advance of goods entering the country from January 1 2022. Here's how you can prepare for EU import changes as Brexit restrictions bite

Employing & managing staff

Redundancy letter

Nobody likes writing or receiving redundancy letters. Yet they are useful for recapping facts when a staff member is too upset to listen to what you are saying, says Sue Tumelty

Employing & managing staff

Hiring your first employee as a small business

Here are the steps you need to take before welcoming your first employee to your company

Employing & managing staff

Re-employing staff after Covid

Many small businesses have had to make people redundant due to Covid. But you can rehire those same people again, providing you follow the rules, says Sue Tumelty

Smart Energy GB

Do small businesses care about climate change?

With the stark warnings issued during the various climate summits, what are UK small businesses doing to help reduce carbon emissions and heal the planet?

Finding and selling to customers

The importance of defining your unique selling point

Innovate UK runs down the top tips for finding and defining your unique selling point and boost your sales.

Employing & managing staff

Do I have to pay staff who are self-isolating?

Do you have to pay employees who are self-isolating full wage because they’ve been pinged by NHS Test and Trace? If so, what help is available?

Finding and selling to customers

The importance of defining your unique selling point

Innovate UK runs down the top tips for finding and defining your unique selling point and boost your sales.

Employing & managing staff

Do I have to pay staff who are self-isolating?

Do you have to pay employees who are self-isolating full wage because they’ve been pinged by NHS Test and Trace? If so, what help is available?

Marketing

Social media trends to watch out for in 2022

Social audio, buying through social channels and paying if you want to get your posts seen are just three social media trends for 2022, says Mark Wright

Getting Online

Six things to consider during e-commerce website development

Here are six important aspects to consider during website development.

Employing & managing staff

6 tips to keep your employees happy

Amid the "Great Resignation", small business owners are wondering how to retain their employees – here are six tips to keep them happy

Business management

How to conduct a customer survey

Customer surveys are a great way to get feedback on how your business is doing and what customers would like. But how do you structure a survey to get the most responses?

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Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.

Employing & managing staff

The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade