Category

Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Working in the hospitality industry

Here, we take a look at some of the main advantages and disadvantages of working in the hospitality field.

Employing & managing staff

Business management

The power of start-ups in driving digital innovation

Here, 'Justin Cross, head of BLINK at MediaCom, discusses how digital innovation can boost a start-up to success.

Business management

GDPR: Some practical tips to ensure you are compliant

With the GDPR deadline looming ever closer, businesses need to ensure they are fully compliant before the 25 May. Here Colette Reid, group services manager at creative consultants LEWIS, gives some helpful tips on how to get compliant.

Business management

Omnichannel thinking is jeopardising retail success

Craig Summers, managing director UK, Manhattan Associates, asks why so many retailers are failing to focus on delivering a single, perfect, omnichannel customer experience?

Business management

Controlling the cloud: How SMEs can get a handle on costs

Alex Dalglish, head of technical services at global IT services company COMPAREX, talks about steps SMEs can take to ensure they are making the most efficient and cost-effective IT decisions.

Productivity Zone

Productivity slump for SMEs in the North West of the UK

North West SMEs report productivity levels that are double that of their London counterparts, despite all regions struggling to motivate staff.

Business Technology

Questions to ask before investing in business management software

Mike Cockfield, managing director at Khaos Control Solutions has put together a list of the fundamental questions that will help you avoid wasting money on software that’s not suitable for your business.

Business Technology

Artificial intelligence for the small business: Three things SMEs need to know

Here, Francois Cadillon, vice president UK & Ireland at MicroStrategy talks on how businesses should be embracing AI and machine learning, rather than fearing it.

Business Technology

Questions to ask before investing in business management software

Mike Cockfield, managing director at Khaos Control Solutions has put together a list of the fundamental questions that will help you avoid wasting money on software that’s not suitable for your business.

Business Technology

Artificial intelligence for the small business: Three things SMEs need to know

Here, Francois Cadillon, vice president UK & Ireland at MicroStrategy talks on how businesses should be embracing AI and machine learning, rather than fearing it.

Finding and selling to customers

Six tips to master e-commerce customer support

Here, we take a look at how how e-commerce businesses can improve their customer support through utilising omni-channel support, embracing social media and mobile messaging, providing self-service and the use of video.

Marketing

How a social media platform can enhance affiliate marketing

Here, we look at social media and affiliate marketing, and how the two can interact in the most effective way for your business.

Business management

How 1 per cent performance improvements can lead to gold

Here, Michael Haddon, CEO of Kradle Software looks at what SMEs can learn from Sir David Brailsford and the British Cycling Team’s theory of marginal gains and performance improvements.

Marketing

How influencer marketing is following in the footsteps of digital music

Here, Adam ‘Sven’ Williams, chief revenue officer of Takumi, explores the similarities that influencer marketing has with the digital music industry.

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade

Partner content

How should I select my business broadband provider?

As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.