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Business Technology

This section introduces a variety of guides and tips around business technology solutions for UK small businesses.

Five telephone best practice tips for small businesses

Here, Carl Di Cicco looks at five top tips for businesses on how they can improve their phone practice.

Business Technology

Business Technology

Enhancing the assessment of service desk staff performance with an ITSM system

How to make the assessment of Tier 1 personnel performance quick, easy, and transparent? Here, we look at the benefits of an ITSM system.

Business Technology

Forget the Internet of Things – what about security?

While it's easy to get excited about the new gadgets that the era of the IoT has delivered, we must take a step back and talk about security, Monica Brink argues.

Business Technology

7 recommendations to prepare yourself for the new GDPR

Many UK organisations have been ignoring GDPR following Brexit, but Kroll Ontrack advises businesses to begin preparation before it is too late.

Business Technology

Seven security predictions for small businesses in 2017

Here, we look at seven emerging security threats for small business owners to watch out for next year.

Business Technology

Why regional co-location is a great option for small businesses

Here, we look at regional co-location as an option for SMEs to better service their data management needs.

Business Technology

Cisco global cloud index projects cloud traffic to nearly quadruple

Business' reliance on data centres has forced further advances in cloud server technology to keep up with demand.

Business Technology

Savvy SEO tips for new businesses that won’t break the bank

Here, Alex Minchin shares three instantly achievable SEO tips for small businesses looking to get started with SEO.

Business Technology

Cisco global cloud index projects cloud traffic to nearly quadruple

Business' reliance on data centres has forced further advances in cloud server technology to keep up with demand.

Business Technology

Savvy SEO tips for new businesses that won’t break the bank

Here, Alex Minchin shares three instantly achievable SEO tips for small businesses looking to get started with SEO.

Business Technology

How to help your customers avoid online fraud

Here, Tony Anscombe reveals five important steps businesses can take to help their customers in the battle against online fraud.

Business Technology

UK board meetings neglect digital tools, research reveals

Senior business executives still neglect to use digital tools when planning their meetings, new research reveals.

Business Technology

9 tips for small business owners contemplating a PC purchase

Here, we look at some top tips for small businesses looking to update their technology with a new PC.

Business Technology

How to check your online business is mobile-friendly for your customers

Here, Rhianna Camp looks at four essential tools to help you check if your website is mobile-friendly.

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The importance of vocational rehabilitation services for SMEs

In Aviva’s latest SME research*, 57 per cent of employers surveyed agreed that nowadays employees expect benefits to protect against loss of income or earnings. What do you offer your people?

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What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade

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How should I select my business broadband provider?

As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?