How one former company director took on a franchise arm
In this Q&A, Peter Searle discusses the process of taking on a franchise in the business consultancy sector.
Investing in a franchise
In this Q&A, Peter Searle discusses the process of taking on a franchise in the business consultancy sector.
Investing in a franchise
Finding and selling to customers
The majority (51 per cent) of people in the UK would happily pay over the odds for something if it meant they received better customer service, a study shows.
Investing in a franchise
In this Q&A, Peter Searle discusses the process of taking on a franchise in the business consultancy sector.
Finding and selling to customers
The majority (51 per cent) of people in the UK would happily pay over the odds for something if it meant they received better customer service, a study shows.
Productivity Zone
The majority of UK businesses are not taking steps to address productivity issues in their company, research finds.
Business management
In this piece in association with the Federation of Small Businesses, we look at how installing energy efficient measures or making simple adjustments can help SMEs reduce their energy bills.
Finding and selling to customers
Here, Tim Pickard discusses the ways in which to put your customers first as a small business.
Business management
Here, Ian Butterworth interviews three tech founders and reveals their source of motivation, the challenges they faced and their recruiting strategies.
Finding and selling to customers
Here are some tips on increasing the level of care for your customers' experience.
Finding and selling to customers
Darren Fell explores the techniques small businesses can use to make the most of what can be a difficult time of year.
News
An increasing number of consumers are turning to social media first to voice complaints, have complicated situations resolved, and even in the case of a crisis, according to a study.
Marketing
Here, we look at some predictions for small business website and marketing communications design trends.
Marketing
Lee Biggins identifies the issues business owners have with converting online traffic into profits and reveals how to get it right.
Business Technology
Stefano Maruzzi presents some tips on how your website can help with the day-to-day running of your business.
Partner content
Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade
Partner content
As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?
Partner content
Analogue phone systems are increasingly being replaced by smarter broadband based networks – here’s why you should consider switching
Partner content
David Malan, sales director of DocuWare for the UK and Ireland, explains how the platform can streamline your document management