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How to get to know your customers for free

Elizabetta Camilleri of SalesGossip discusses how she got to know her customers, how she continues to learn about them every day and the importance of knowing your market.

Finding and selling to customers

Business management

Starting and growing a private tuition business

Steve Spriggs, founder of William Clarence Education, which offers private academic tuition, talks about his company's marketing challenges, controlling costs and his growth plans.

Finding and selling to customers

How to get to know your customers for free

Elizabetta Camilleri of SalesGossip discusses how she got to know her customers, how she continues to learn about them every day and the importance of knowing your market.

Business management

Starting and growing a private tuition business

Steve Spriggs, founder of William Clarence Education, which offers private academic tuition, talks about his company's marketing challenges, controlling costs and his growth plans.

Advice

Choosing the right product packaging and labelling

Here's how good presentation of your product can be a marketing tool as of itself.

News

Consumers happy to share personal data with brands

UK consumers are 'surprisingly relaxed' about sharing their data with businesses, research finds.

Accounting

Talking to the SME bad debt specialists

Debt Guard is a recently-launched debt recovery system aimed at small and medium sized companies. Here, chief operating officer Mark Burgess discusses the company's plans moving forward, from customer acquisition to marketing.

Business Technology

How to use CRM to get the most out of your business

It is no secret that good customer relationship management is essential to growth for businesses of all sizes. But few SMEs get the best out of CRM. In light of this, we provide some tips on how to do it well.

Business Technology

How hosted telephony can work for small businesses

Why small businesses should move their telephony system to the cloud.

Finding and selling to customers

How new EU distance selling regulations affect small businesses

Rik Hellewell discusses how changes to EU distance selling regulations could be problematic for small enterprises.

Marketing

Success in the new year: Brand implementation

Maite Barón discusses ways to implement the branding strategies outlined in her last article.

Office & home working

Tips for running a business from your mobile

Increasingly, companies are being run from mobile phones. Ian Bowen-Morris of Telnames gives some advice on how to manage your business this way.

Business management

The 12 days of Christmas planning: Preparing for the festive season

Here's how to go about increasing your Christmas sales in 12 straightforward steps.

Getting Online

Top tips for building an online brand

In this piece, brought to you in association with .co.uk, the number one domain for British business, SmallBusiness.co.uk looks at the main things you should consider to ensure your online company gets the exposure it needs to be successful.

Recommended Content

Business Technology

Why you should upgrade your tech now rather than later

To run an optimal business, you must have optimal tech. We explain why you must upgrade your business technology on a regular basis

Investing in a franchise

Should I buy a franchise or go solo?

Starting a new business is an exciting venture. But – especially in well-established industry sectors – a key question is whether it would be better to buy a franchise or go solo.

Partner content

16 ways to improve your business cash flow

Read here for 16 tried and tested tips and tricks to improve potential cash flow problems

Business management

How to create good cashflow habits

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