Home » Chatbots

Tag

Chatbots

Articles on the use of chatbots for the small business to automate customer interactions and streamline communication. Typically, these digital assistants can help with engaging with customers in real-time, answering queries, providing information, and even completing transactions.

Business Technology

Benefits of chatbots for your business

Chatbots can make customer service more efficient, cost-effective and achieve better customer satisfaction.

Finding and selling to customers

How UK consumers feel about AI and chatbots in customer service

The UK is lagging behind other countries in making it easy for customers to interact with large organisations, says research from Avaya.

Business Technology

Why your business needs chatbots to improve customer experience

How can a chatbot improve your customers’ experience? And, if you are going to make an investment, what steps should you take to ensure implementation runs smoothly? Here, Chris Crombie finds out.

Business Technology

Facial Recognition, chatbots and blockchain – The most lucrative tech jobs of 2018

Facial recognition, chatbots and blockchain – PeoplePerHour reveal the most lucrative tech jobs and trends of 2017.

Recommended Content

Partner content

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade

Partner content

How should I select my business broadband provider?

As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?

Partner content

Why your business should switch to a broadband-based phone network

Analogue phone systems are increasingly being replaced by smarter broadband based networks – here’s why you should consider switching

Partner content

Streamlining document management for your small business

David Malan, sales director of DocuWare for the UK and Ireland, explains how the platform can streamline your document management