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E-commerce

As e-commerce continues to develop and grow in importance as part of the UK retail sector (posting double digit growth every year in both consumer and B2B spending figures) it also becomes more complex. This section offers expert advice and guidance on how to ensure your small business can make the most of the opportunities available with case studies, stories and comparisons of the best e-commerce platforms available on the market.

Business Technology

Data capture, good navigation and content: three things that should be on every small business website

Chloe Thomas explains how to ensure more conversions on your website through three critical methods.

News

Surge in small businesses hiring e-commerce experts as more companies move online

More and more UK small enterprises are moving online in order to become more competitive, research suggests.

Advice

Why going niche is the best choice for a small business offering

Entrepreneur Chloe Thomas discusses why budding entrepreneurs should focus on a particular area in which to sell.

Marketing

Using the internet to attract new clients

Entrepreneur Nicola Bird talks about taking your business to a virtual audience.

Business management

Managing an e-commerce business

In part two of her e-commerce guide, Chloë Thomas gives advice on running an e-commerce operation, touching on working space, IT systems and getting help.

Business management

The importance of high delivery standards for e-commerce businesses

Paul Galpin, managing director of distribution company P2P Mailing, outlines why efficient order fulfilment is so important for e-commerce operators.

Business Technology

New innovations increasing e-commerce sales

The best e-commerce websites have moved far beyond being online brochures or catalogues. Ben Lobel looks at an array of innovations which are helping to draw consumers and brands ever closer together.

News

Consumers plump for e-commerce

Almost a quarter of shoppers say they do more than half of all their shopping online.

News

E-commerce saves small businesses

Shop owners who have decided to sell their goods online say the move has saved their businesses, according to a survey from eBay.

Finding and selling to customers

Multiply your growth

Stephen Armistead, director of Trade Copiers Ltd came up with the idea of refurbishing and trading in used photocopiers back in 2002, when he saw an opening in the market for a provider with strong logistics capabilities.

News

Customers put off by firms without business email

A professional business image is what counts when attracting customers, reveals new research commissioned by Microsoft UK.

Business Technology

Setting up shop online

Setting up an online arm of your business can offer many benefits, not to mention a further route to market.

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Partner content

How businesses can manage the rise in employers’ National Insurance

Philip Welsh, product marketing manager at Sage, explains why employers’ National Insurance contributions (NIC) are rising in April 2025 – impacting employee costs, cashflow and margins for firms

Business Technology

The connection between digital skills and fraud prevention in small businesses

With fraud posing a significant threat to small businesses, Rachael Tiffen from Cifas addresses the role of digital skills in fraud prevention

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

Small business owners: discover alternative funding solutions to help fuel your growth