Small Business Email


The art of creating a successful newsletter

Newsletters are a great way to keep in touch with your customers, share news and convert subscribers into customers, says Jay Ripton

Legal advice

Can email disclaimers protect your organisation?

Here, we find out why you may require email disclaimers.

Business Technology

What is the best way to manage your emails at work?

New Kingston University research debunks myths around best way to manage emails at work and advises you on how to improve.


Lost emails can cost you customer relationships in under 60 seconds

Consumers would consider choosing a rival brand following a negative experience, with frustration from a missing purchase confirmation emails or e-receipt beginning in seconds.

Employing & managing staff

Should employees be answering emails and calls outside of office hours?

Lee Biggins explores the impact of working out of hours on a work-life balance and the effect this can have on normal office hours.

Partner content

Funding options for the water supply, sewerage and waste management sector

The guys over at Funding Options explain what finance is available to firms in the water supply, sewerage and waste management sector

Partner content

Can businesses save money on CBILS repayment costs by refinancing for a RLS loan?

Your business could save money on CBILS repayments by refinancing for an RLS loan – Funding Options tells us how

Partner content

What is professional indemnity insurance?

Professional indemnity insurance provides cover if somebody sues your business and they allege that your advice caused financial loss or damaged their brand. It’s not just for accountants and lawyers but for anyone offering a personal service, even web designers

Partner content

What is public liability insurance, and does it cover Covid-19 claims?

Public liability insurance can cover your small business if a third party has an accident or injury. But does public liability insurance cover claims made against your business arising from Covid-19?