Slow feedback is biggest frustration for jobseekers in the UK

Top three frustrations of jobseekers about the recruitment process are slow feedback, poor communication and delayed decision making, according to new research.

Finding and selling to customers

Five tips for having online conversations with customers

Here, Ed Molyneux gives his tips on nurturing online conversations and relationships for useful feedback from clients and customers.


Employee feedback: Get it, use it

David Vine discusses employee feedback schemes and their value to a small company.

Business Technology

How do I encourage employees to share ideas on business growth?

Q: I value my employees' ideas on growing our company but some staff don't have the confidence to make their opinion known. How can I encourage them to have their say?

Finding and selling to customers

Getting customer feedback

The customer is always right, apparently. So it follows that listening to your customers and finding out exactly what they want is a sure-fire way of improving your product or service and consequently boosting revenue. But sadly, it is not usually that simple.

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Partner content

Why you need a business bank account

HSBC - Advertising feature

Partner content

5 things every small business owner needs to know before starting

HSBC - Advertising feature

Business management

How to create good cashflow habits

HSBC - Advertising feature