Reputation management

Articles and guides on reputation management strategies for small businesses to help safeguard and strengthen the perception and image of organisations and their brands in the eyes of the public, customers, stakeholders, and the online community.

News

How small businesses cope with bad reviews online

One in five small businesses say negative content and bad reviews can permanently damage their company online.

Marketing

Lessons learnt from Sports Direct’s reputational crisis

In the first of a series on how businesses can manage reputational crises, Jennifer Janson assesses how Sports Direct handled negative media attention and provides top tips for small businesses to avoid making the same mistakes.

Advice

Safeguarding the online reputation of your small business

A single negative event can ruin your company's reputation. Here's how to protect your brand's image online.

Business management

Unfair online criticism: Managing your brand reputation

Tom Lingard discusses the measures you can take to deal with unfair comments about your business online.

Business management

A small business guide to reputation management

A company's online reputation can take a long time to build up, but can be destroyed more or less instantly. Jasper Martens discusses how a business can properly represent itself on the internet.

What are the benefits of business broadband?

Business broadband offers a host of advantages over standard domestic connections, here’s why you should be considering an upgrade

Partner content

How should I select my business broadband provider?

As with any supplier, it’s important to do your research and ask important questions before you select a broadband provider for your business. But what are the must-have things you should take into consideration?

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

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