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Articles, guides and news on retailing topics for UK small businesses, whether traditional brick-and-mortar stores, e-commerce platforms, or omni-channel. Topics covered include the key elements of successful retailing such as inventory management, pricing strategies, customer service, store design, and marketing.

News

High street struggles to meet demand of tech-savvy shoppers

Retailers face growing pressure to cater for tech-savvy shoppers, or risk losing out on sales, a new study reveals.

News

Consumers are put off by tactics of sales assistants

Two thirds of consumers admit they are put off by retail attendants making aggressive sales pitches, according to new research.

News

Shops that shun in-store technology risk losing consumer confidence

In-store technology can mean all the difference between keeping and losing a customer, a new study reveals.

News

Fragrance in stores is a key consideration for consumers

It isn't the products on offer or customer service, but their stores' fragrance that is the key to enticing shoppers, a new study finds.

News

Retail sales show strong growth since September 2015

Retail sales experience their fastest average growth since September 2015 leading into the new year, a new study finds.

News

Sunday trading hours ruling welcomed by FSB

The Federation of Small Businesses has hailed the House of Commons' vote to prevent the extension of Sunday trading hours as a 'major win'.

Finding and selling to customers

Five ways retailers can beat the Black Friday price war 

Severe discounting can crush profit margins, so here's how to approach the upcoming price war at Black Friday and Christmas.

Business Technology

Point of sale system or cash register?

Here, we weigh up the options for a retail business when it comes to cash management.

News

UK small retailers believe America is the hardest overseas market to crack

Nearly half of British retailers believe the US remains the hardest market in which to achieve commercial success despite being the current export destination of choice.

News

Cable launches UK Retail Industry International Action Plan

A two-year government initiative that aims to assist retailers to grow internationally has been launched.

News

The future of retail in the UK

The UK high street is in the grip of a radical transformation which will see shops becoming more like depots in the future, according to a retail expert.

News

Retail footfall dips year-on-year over Christmas period

Retailers experienced lower footfall year-on-year in December in further evidence to suggest that brick and mortar outlets are losing ground to online operators.

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